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Mercedes-Benz of Orange County powered by Benzel-Busch

Harriman, NY

4.6
1,197 Reviews
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1 Mercedes Way

Harriman, NY

10926

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Showing 1,197 reviews

February 02, 2026

I brought my car to this dealership for assessment and repair. The customer service representative I dealt with Omar Martinez, was excellent. I would recommend MB of Orange County without hesitation. More

by NMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2026

Very easy to work wit. We run a mechanical business and had to change our appointment three times in two days and everyone was so understanding and accommodating. More

by JAMISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2026

Staff at this dealership is first class. Omar is always professional and addresses any issues I have with vehicle. I highly recommend this dealership. More

by Karen Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2026

These guys are great. Totally satisfied with the work done and their explanations as to what needed to be done. Super! More

by ESCOSTA1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron
January 25, 2026

Be prepared to wait all day for your car even when you have an appointment. More

by SBADENDYCK
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2026

Always give good service when I bring my vehicle in my service consultant e'Mari Davis always treat me with a smile and helps me with whatever I need thank you More

by JUSTCALLMEDUBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
E'Mari davis 5 stars
January 16, 2026

I was greeted promptly. E'Mari Davis was great and easy to work with and friendly. More

by PETER ENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
E'Mari Davis
January 15, 2026

Omar was great with keeping me informed of the repairs to my vehicle. Our repeat went well except for the back order of a couple pats. Overall am pleased with the outcome. More

by BROOKSIDERACING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2026

Both Matt Destefano and Matt Cannella were great to deal with. Very professional. I would contact them again when we need another car. More

by CCARDELLA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Cannella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Destefano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2026

This second experience I had with the service department was excellent. Greeted promptly, Omar went over what was to be done. My loaner was ready. Orlando, the Manager, greeted me also. Tires, inspection, More

by mnewell0293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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