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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
810 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 810 reviews
Verified Customer
April 07, 2023
Great service. Great Customer service. Only come to this dealership when I need service because there are none in NC where I live and I visit NY a few times a year. Great Customer service. Only come to this dealership when I need service because there are none in NC where I live and I visit NY a few times a year. Other dealerships near my home are terrible. So it is always worth the trip to come to Mercedes-Benz of Orange County. More
by PAMELAROSELEWIS
Employees Worked With
April 07, 2023
I was having issues with my car and I paid to get it diagnosed but still had the same issue. Frank took over my account and got it all taken care of. diagnosed but still had the same issue. Frank took over my account and got it all taken care of. More
by YAKESHIA
April 06, 2023
Will like to add that my experience with the performance that the technician done on my vehicle was EXCELLENT and completed in timely fashion that the technician done on my vehicle was EXCELLENT and completed in timely fashion More
by GERARD.WILSON45
April 01, 2023
Very holistic service starting with Frankie ! Everyone is very helpful and cordial . It toke a long Time but the end result was excellent ! Everyone is very helpful and cordial . It toke a long Time but the end result was excellent ! More
by dtwc
March 31, 2023
They did an awesome job glad I came there to have my car inspected you might want to reduce the minimum word of 15 on this survey inspected you might want to reduce the minimum word of 15 on this survey More
by GIANNUZZI
Employees Worked With
March 27, 2023
Courteous, professional, excellent service. The sales organization is very professional and answers all the questions you have. the service organization keeps you informed on the progress of The sales organization is very professional and answers all the questions you have. the service organization keeps you informed on the progress of the work being performed on your vehicle with Videos. More
by luckylou30
Employees Worked With
March 26, 2023
The service was excellent! !! I came to the dealership and was immediately provided assistance including getting a loaner vehicle.. The dealership has excellent customer service !! I came to the dealership and was immediately provided assistance including getting a loaner vehicle.. The dealership has excellent customer service. More
by saudah1
Employees Worked With
Caiya Davis
