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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
810 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 810 reviews
October 27, 2023
I’ve been going to this dealership since 2020 when I leased my first Benz. At that time I worked with Michael Paccione who was truly amazing. Mike was knowledgeable, honest and trustworthy. He made the leased my first Benz. At that time I worked with Michael Paccione who was truly amazing. Mike was knowledgeable, honest and trustworthy. He made the super easy and made sure I was satisfied with everything. I went back yesterday and purchased my vehicle, Mike helped me and ensured everything was done to perfection. I would recommend him 100%. More
by Mperez
October 27, 2023
Account representative, Josephine Nikolla was very helpful to help me select my car. Will go back to the dealership for my next car. helpful to help me select my car. Will go back to the dealership for my next car. More
by fanchieh
Verified CustomerOctober 26, 2023
I always leave with a big smile because of the great and courteous service! Everyone is an expert. The Place itself is so calming that I don’t mind waiting around for my car to get serviced. courteous service! Everyone is an expert. The Place itself is so calming that I don’t mind waiting around for my car to get serviced. More
by SMILEYFACESDC
Employees Worked With
Scott Cruver,
October 25, 2023
They’re willing to work with me and my poor credit score they have spirit and compassion they have spirit and compassion More
by PUDDIN0716
October 25, 2023
I asked for tires in advance, had to wait two days for them and I asked for an estimate on a scratch repair. I learned the price (which I never was told nor did I approve) when I picked up the vehicle. them and I asked for an estimate on a scratch repair. I learned the price (which I never was told nor did I approve) when I picked up the vehicle. More
by 140DVL
Employees Worked With
Omar Martinez -one star, Caiya Davis
October 23, 2023
Service was great from beginning to end. Very attentive and thorough. Kept me updated on the status of my vehicle. Very attentive and thorough. Kept me updated on the status of my vehicle. More
by DEBBIELOU22
October 23, 2023
Mercedes benz of Orange County has always been excellent. The staff and customer service has always been pleasant. Very professional and friendly. I especially like to thank Caiya and Omar for always being t The staff and customer service has always been pleasant. Very professional and friendly. I especially like to thank Caiya and Omar for always being there for me. I'd also like to thank Walter and Thomas and my good friend Eric!! More
by AKIENJOHNSON
Employees Worked With
Other Employees :
Caiya Davis, Walter Pensa
October 22, 2023
Everyone I dealt with was great,there was a few issues which everyone handled with total professionalism and with complete satisfaction which everyone handled with total professionalism and with complete satisfaction More
by 718frankf
October 21, 2023
I have been very please with the services I have received for the last 4yrs. no. 1 for the last 4yrs. no. 1 More
by amanley6851
