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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
810 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 810 reviews
December 22, 2023
The staff is very professional and the dealership is always clean. I’ve been going there for years and I’m never disappointed. always clean. I’ve been going there for years and I’m never disappointed. More
by JNS845
Verified CustomerEmployees Worked With
December 21, 2023
Omar and the service was great on my visit very professional, I will always return here for service. professional, I will always return here for service. More
by TYRELL
December 18, 2023
It took 45 minutes and several different departments to simply ask for the status of the work on my vehicle. I had to call back several times and different departments to get anyone to response. I first c simply ask for the status of the work on my vehicle. I had to call back several times and different departments to get anyone to response. I first called for service, no answer, then, parts, no answer, then, I called for sales, and someone did answer. I had to tell them that I was considering buying a new car, but first I wanted to know the repair status of my current car. More
by JOSEPHGALEA
Employees Worked With
Scott Bateman
December 17, 2023
Excellent service and sales. Omar was excellent in service.. kept me updated on my car. Omar was excellent in service.. kept me updated on my car. More
by GMLADY2U
December 17, 2023
Great dealership -- Always reliable and service excellent. Conveniently located a pleasure to deal with. that's all excellent. Conveniently located a pleasure to deal with. that's all More
by IGNOTO0
December 16, 2023
The service was great. The associate was ver y polite and professional. However the waiting time was two and a half hours as compared to the one to one and a half hour I wa The associate was ver y polite and professional. However the waiting time was two and a half hours as compared to the one to one and a half hour I was told. More
by EOGARBA
Employees Worked With
Can’t remember the associates name
December 14, 2023
Frankie was very cheerful and professional guy. He was helpful in spite of some delay from getting the piece from the company. He was helpful in spite of some delay from getting the piece from the company. More
by ZOKSANG
Employees Worked With
