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Mercedes-Benz of Orange County powered by Benzel-Busch

Harriman, NY

4.6
882 Reviews
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1 Mercedes Way

Harriman, NY

10926

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Showing 882 reviews

March 04, 2024

Extremely disappointed on the time it took to get the repair done. Then other problems came up and was quoted a disturbing cost to repair. The cost of the repair was approx 3600. Parts and labor for ne More

by TEDZAMP
Recommend Dealer
No
Employees Worked With
Frankie Devita
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2024

Eric makofsky was an excellent sales person. He was extremely knowledgeable and very attentive to our specific needs and wants. It was a pleasure dealing with him. More

by IRENEFRANK2222
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Makofsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benzel Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your wonderful review! We're delighted to hear that Eric Makofsky provided you with excellent service. It's fantastic to know that he was attentive to your specific needs and wants, and his knowledge made your experience enjoyable. Regards, Michael Hill mhill@benzelbusch.com

March 01, 2024

The service was friendly, quick, professional and on time. The dealership is immaculate and welcoming. More

by aplumer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're delighted to hear that you found our service at Mercedes-Benz of Orange County to be friendly, quick, professional, and punctual. Regards, Michael Hill mhill@benzelbusch.com

February 29, 2024

Mercedes Benz of Orange County has been a delight to deal with as my car was down in a timely manor along with great communication skills. More

by phelpsstacy73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Scott
Mar 06, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your wonderful review! We're delighted to hear that Mercedes-Benz of Orange County provided you with a delightful experience while your car was being serviced. We understand the importance of timely repairs and effective communication, and we're pleased to know that we met your expectations. Regards, Michael Hill mhill@benzelbusch.com

February 29, 2024

He a good worker he take care of his customers and make sure they are satisfied More

by DREKICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cruver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott
Mar 06, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your feedback! We're thrilled to hear that Frankie Devita provided you with excellent service at. Ensuring our customers are satisfied is always our top priority, Regards, Michael Hill mhill@benzelbusch.com

February 29, 2024

I recently had the pleasure of purchasing a car from Mercedes-Benz of Orange County, and I must say, it was an outstanding experience from start to finish! This dealership went above and beyond in ensur More

by olobo91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your glowing review! We're thrilled to hear that your experience at Mercedes-Benz of Orange County, particularly with Victor Vazquez and Tom, was outstanding from start to finish. Providing exceptional service and ensuring our customers feel confident and well-informed throughout the car buying process is our priority, and we're delighted that Victor and Tom went above and beyond to make sure you had a smooth and hassle-free experience. Regards, Michael Hill mhill@benzelbusch.com

February 28, 2024

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by GIAARVEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott
February 28, 2024

Thorough. Friendly service. I love the service video! It really helps to understand the service. More

by LTKARINCHAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott
Mar 06, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your feedback! We're thrilled to hear that you found our service at Mercedes-Benz of Orange County to be thorough and friendly. Providing transparent and informative service is important to us, and we're glad that you appreciated the service video. Regards, Michael Hill mhill@benzelbusch.com

February 28, 2024

Working with Victor was an absolute pleasure! He’s interpersonal skills mad the overall process very relaxing; like I was just talking to a long time friend. Victor stayed in touch with me the en More

by Jess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Parra Vazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that working with Victor at Mercedes-Benz of Orange County was an absolute pleasure for you. Providing a relaxed and enjoyable experience for our customers is what we aim for, and we're delighted that Victor's interpersonal skills made you feel comfortable, as if you were talking to a long-time friend. Regards, Michael Hill mhill@benzelbusch.com

February 28, 2024

The service I received from Omar was very polite, friendly, and welcoming. Thanks Omar for making this visit wonderful and effortless. Juliana.L. More

by LOPEZJULIANA8202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mykola (Nick) Peresunko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your kind words! We're delighted to hear that you had a wonderful and effortless experience with Omar at Mercedes-Benz of Orange County. Regards, Michael Hill mhill@benzelbusch.com

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