Mercedes-Benz of Orange County powered by Benzel-Busch

Scott was very helpful. He obviously knew his cars and offered his expert advice when it came to suggesting what my car needed. It’s people like Scott that reinforce the fa He obviously knew his cars and offered his expert advice when it came to suggesting what my car needed. It’s people like Scott that reinforce the fact that I have a great car because of the great people behind it. Thank you so much. More

A very thorough and professional staff. The work was completed as first explained, no surprises. The work was completed as first explained, no surprises. More

I came in for a 82,000 mile service. When I came to pick up my vehicle after driving approximately 8miles out from Mercedes Benz of Orange County, I noticed a message stating that my car When I came to pick up my vehicle after driving approximately 8miles out from Mercedes Benz of Orange County, I noticed a message stating that my car has “NO Tire Sensors”. I made my way back to Mercedes Benz of Orange County and was told that I would have to pay for a diagnostic to see why the sensors are not working. I stated that my sensors were working when I dropped off my vehicle and a manager named frank very rudely stated that its not his fault and made jokes out of my concern of not having sensors on my tires being very unsafe for me. Frank said, “ pull over to the side of the road from time to time to see if ur tires are flat if you feel unsafe.” I did not feel like a customer I felt like I was being insulted and treated unfairly. More

Disappointed with the lack of contact, effort or solutions in getting my reimbursement paid to me, particularly given the high fees paid. solutions in getting my reimbursement paid to me, particularly given the high fees paid. More

Victor was very courteous and amazing as a salesman. I dreaded having to go car shopping but Victor made the whole process so easy. Tom in financing made the paperwork go smoothly. Thanks Victor! I I dreaded having to go car shopping but Victor made the whole process so easy. Tom in financing made the paperwork go smoothly. Thanks Victor! I am so happy with my car. More

Great dealership no pressure to walk out with a car on same day. Service is great. same day. Service is great. More

Omar Martinez was very courteous and helpful. He made the visit very pleasant and easy. I highly recommend this dealership for repairs and maintenance based on the level of courtesy provided by O He made the visit very pleasant and easy. I highly recommend this dealership for repairs and maintenance based on the level of courtesy provided by Omar Martinez. Thank you. More

Victor was amazing! He explained every detail of our brand new 2025 GLE350. From every accessory to package to buttons, Victor was very kind and generous in helping us p He explained every detail of our brand new 2025 GLE350. From every accessory to package to buttons, Victor was very kind and generous in helping us pick what options to include in our order. The process was very smooth and he even surprised us with a post Christmas Day call that our car had arrived 2 months early! Even the pricing was well explained and I by far wish that every person who needs a new or used car to go over to Mercedes Benz Orange County and ask for Victor. He is the greatest and so sweet! As for other employees, a special thank you to Eric Mafkovsky who assisted in trying to locate other GLEs in the area before us ordering one. A special thank you to Tom in the finance department for being very kind during the paperwork. And lastly a special thank you to Emari Davis who is also very sweet and knowledgeable on the mechanics of the GLE350. Victor deserves a 10/10 and Mercedes Benz Orange County does as well! More

I was very impressed with the service. Especially when I got a text to view what they had done to the vehicle and I got to hear/see the details. Especially when I got a text to view what they had done to the vehicle and I got to hear/see the details. More

My Mercedes Benz purchase has been a loooong time coming! Victor has been patient with me for months down to the day of giving my mother and I every single thing we came looking for. He is truly phenomenal a Victor has been patient with me for months down to the day of giving my mother and I every single thing we came looking for. He is truly phenomenal and I am super happy for my experience with him! More