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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
859 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 859 reviews
August 04, 2024
Victor was very knowledgeable about the car. He made everything very simple and easy, always was in clear communication with us making it quick and easy to pick up the car. He made everything very simple and easy, always was in clear communication with us making it quick and easy to pick up the car. More
by v.vanpoucke1
Verified CustomerEmployees Worked With
August 04, 2024
The dealership had the vehicle that I wanted. Mercedes pretty much sell themselves. It’s about negotiating a price. Mercedes pretty much sell themselves. It’s about negotiating a price. More
by cando8233
August 04, 2024
The dealership and Omar provided fantastic customer service even though I didn’t have an appointment. I would recommend this dealer. service even though I didn’t have an appointment. I would recommend this dealer. More
by BURNSEA
Employees Worked With
August 04, 2024
THEY TOOK CARE OUR CAR, BUT WE COULD NOT FINISH ALL REPAIRS BECAUSE SERVICE WAS VERY EXPENSIVE, WE SPEND OVER 5,000 DOLLARS STILL WE NEED CLOSE TO 4,000 TO FIX OUR CAR. THATS WHATS GOING ON, PRICES REPAIRS BECAUSE SERVICE WAS VERY EXPENSIVE, WE SPEND OVER 5,000 DOLLARS STILL WE NEED CLOSE TO 4,000 TO FIX OUR CAR. THATS WHATS GOING ON, PRICES AT YOUR PLACE ARE CRAZY, SORRY WE CAN NOT COME BACK TO YOUR PLACE UBTIL WE GET MONEY. More
by MANEWMAN7
August 04, 2024
Roger was professional and was very helpful throughout the buying process. He guided and showed me my options and allowed me to make informed decision. I am very grateful to Roger. the buying process. He guided and showed me my options and allowed me to make informed decision. I am very grateful to Roger. More
by atsabor
August 02, 2024
Victor was amazing! He was very kind, patient, and thorough with me throughout the entire process. He went above and beyond to create the best deal for me and made my ex He was very kind, patient, and thorough with me throughout the entire process. He went above and beyond to create the best deal for me and made my experience a 10/10. I highly recommend him for your next Mercedes Benz purchase! Thomas in finance was equally as great, knowledgeable, respectful, and courteous of my needs. Their professionalism and friendly demeanor made the purchasing process smooth and stress free. More
by Jill.M
August 01, 2024
Made the process of purchasing a car seamless and a breeze. I would recommend this dealership to anyone looking to purchase a Mercedes. breeze. I would recommend this dealership to anyone looking to purchase a Mercedes. More
by Avi
July 31, 2024
Service Manager Frankie top notch professional, great customer skills and dedicated to customer satisfaction. An asset to your dealership. customer skills and dedicated to customer satisfaction. An asset to your dealership. More
by GILDELAAT
Employees Worked With
July 30, 2024
Great professional service. You get updates on your vehicle while it's being worked on. The quote you are told is what you pay. You get updates on your vehicle while it's being worked on. The quote you are told is what you pay. More
by fabiolatolbert
Employees Worked With
July 29, 2024
They had my brand new van with 1300 miles for three weeks and couldn’t fix the problem. I took the van back to the dealer I bought it from and it was fixed in two days. and couldn’t fix the problem. I took the van back to the dealer I bought it from and it was fixed in two days. More
by MARKOMARKOVICH86
Employees Worked With
