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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
1,222 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,222 reviews
January 25, 2026
Always give good service when I bring my vehicle in my service consultant e'Mari Davis always treat me with a smile and helps me with whatever I need thank you service consultant e'Mari Davis always treat me with a smile and helps me with whatever I need thank you More
by JUSTCALLMEDUBA
Verified CustomerEmployees Worked With
E'Mari davis 5 stars
January 15, 2026
Omar was great with keeping me informed of the repairs to my vehicle. Our repeat went well except for the back order of a couple pats. Overall am pleased with the outcome. my vehicle. Our repeat went well except for the back order of a couple pats. Overall am pleased with the outcome. More
by BROOKSIDERACING
Employees Worked With
January 15, 2026
Both Matt Destefano and Matt Cannella were great to deal with. Very professional. I would contact them again when we need another car. with. Very professional. I would contact them again when we need another car. More
by CCARDELLA
January 14, 2026
This second experience I had with the service department was excellent. Greeted promptly, Omar went over what was to be done. My loaner was ready. Orlando, the Manager, greeted me also. Tires, inspection, was excellent. Greeted promptly, Omar went over what was to be done. My loaner was ready. Orlando, the Manager, greeted me also. Tires, inspection, detailing - all done great! Will be back! More
by mnewell0293
January 13, 2026
Two points. First,Victor was worthy of five stars, having done an excellent job. Second, I hate it when the dealership will not allow me to provide a star ratin First,Victor was worthy of five stars, having done an excellent job. Second, I hate it when the dealership will not allow me to provide a star rating unless I write a minimum of 15 words. More
by djmathiesjr
January 10, 2026
Another painless and stress free transaction. Victor was great as usual and made sure I had all the information I needed to make my purchase. Thanks you again sir! Victor was great as usual and made sure I had all the information I needed to make my purchase. Thanks you again sir! More
by chrzico
Employees Worked With
January 10, 2026
Normally I would give five stars but my cat was returned to me filthy with the sand mid patch on the side panel as when I dropped it off Tuesday. Emari is awesome though as of course is Roger! to me filthy with the sand mid patch on the side panel as when I dropped it off Tuesday. Emari is awesome though as of course is Roger! More
by ZAKIADALTON
Employees Worked With
Emari
January 07, 2026
Victor and the whole team at Mercedes Benz of Orange County are phenomenal! We came in looking for a vehicle for our family and Victor was patient and informative and helpful. We drove off with our new County are phenomenal! We came in looking for a vehicle for our family and Victor was patient and informative and helpful. We drove off with our new car the same day! More
by lee.karchawer
