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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
1,197 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,197 reviews
January 01, 2026
easy to make an appointment staff friendly and helpful minimal time spent waiting just a great experience getting my car serviced - will recommend the dealership to others thank you helpful minimal time spent waiting just a great experience getting my car serviced - will recommend the dealership to others thank you More
by DANIELACLOUTIER
Verified Customer
December 30, 2025
The OCMB service team is beyond excellent! ! Omar and Orlando have succeeded in assisting my family expectations over and over ! Omar and Orlando have succeeded in assisting my family expectations over and over More
by CRAIGNOLLER
December 24, 2025
Appreciate the great team effort in communicating with me on the status of my repair throughout the process. on the status of my repair throughout the process. More
by PHILAPAP
Employees Worked With
December 23, 2025
I waited for my car to be serviced. I like to walk around while waiting. Every employee who passed me greeted me and asked if I was being helped. They all asked if the could assist me i I like to walk around while waiting. Every employee who passed me greeted me and asked if I was being helped. They all asked if the could assist me in any way and were pleasant and professional. There were 6-8 employees who approached me during my stay. More
by DAVIDMAGISTRO
Employees Worked With
Other Employees :
There were 6-8 employees who approached me and I believe at least two were managers. They were all professional and courteous. , Mark Webster
December 23, 2025
Matthew was a pleasure to work with. He was very professional, engaging and really knew his product. We enjoyed working with him and we do so in the future we would recommend him highly He was very professional, engaging and really knew his product. We enjoyed working with him and we do so in the future we would recommend him highly to anyone who's interested in purchasing a Mercedes at your dealership. More
by AARUM46
December 20, 2025
Need to get customers in and out as soon as possible my car was done and sitting in return area for 30 minutes before I got checked out and on my way. car was done and sitting in return area for 30 minutes before I got checked out and on my way. More
by CHMCDONALD
Employees Worked With
December 20, 2025
Being there that day was the best part of my entire day! Go figure! Omar went above and beyond as well as everyone else. They make you feel like family! Go figure! Omar went above and beyond as well as everyone else. They make you feel like family! More
by dinacbarnhart
December 19, 2025
Add techs that can perform engine horsepower for amg so you don’t go anywhere else keep it in house viktor was excellent salesperson if i know anyone interested in buy a Benz I ll recommend you dealership you don’t go anywhere else keep it in house viktor was excellent salesperson if i know anyone interested in buy a Benz I ll recommend you dealership More
by jeffreykohnke
December 19, 2025
The staff members are awesome! They have always approached me along with other car owners, w/courtesy and professionalism. They have always approached me along with other car owners, w/courtesy and professionalism. More
by RUFF228
Employees Worked With
Other Employees :
Connor, Miguel and everyone else
