Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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The sales person was knowledgeable and helpful. He was also determined to assist me in finding the right vehicle and a price that worked for my budget. He was also determined to assist me in finding the right vehicle and a price that worked for my budget. More
This is our second purchase. Roger was extremely helpful and made the whole process a breeze! Highly recommend him and the dealership. Roger was extremely helpful and made the whole process a breeze! Highly recommend him and the dealership. More
Service was quick, but if I hadn’t been knowledgeable, I would have paid for a service that was already covered under warranty would have paid for a service that was already covered under warranty More
Omar did an exceptional job getting our Mercedes back up and running. We are grateful that he got the issue resolved quickly and kept us informed during the process. Thanks!!! and running. We are grateful that he got the issue resolved quickly and kept us informed during the process. Thanks!!! More
I appreciate that the dealership ultimately waived the second diagnostic fee, and I’m glad to have my vehicle back. However, the overall experience was stressful due to the long communication delays an second diagnostic fee, and I’m glad to have my vehicle back. However, the overall experience was stressful due to the long communication delays and the similarity between the current issue and the previous visit only a couple of months earlier. I do appreciate the staff’s professionalism during pickup, and I hope communication and follow-up can be improved in the future More
Omar explained the service options upfront so there were no surprise charges. He informed me of unexpected repairs and gave an option to provide additional services at a later date. The waiting area was com no surprise charges. He informed me of unexpected repairs and gave an option to provide additional services at a later date. The waiting area was comfortable, clean, and welcoming. The manager, Maggie was friendly and professional. More
I had a blowout in NY while on a road trip down to Georgia, and Mercedes-Benz of Orange County truly saved the day! They were the only place that had the exact tires I needed in stock and got me back Georgia, and Mercedes-Benz of Orange County truly saved the day! They were the only place that had the exact tires I needed in stock and got me back on the road incredibly fast. Every single person I interacted with was professional, courteous, and understanding of my stressful situation. Highly recommend their service department! More
From beginning to end, the team was super helpful, informative and helped me find exactly what I was looking for. I’d highly recommend them for your needs! informative and helped me find exactly what I was looking for. I’d highly recommend them for your needs! More
Top notch to work with thank you Victor,Roger,Bob and Matt Made the buying experience a real pleasure. Matt Made the buying experience a real pleasure. More
I was provided the best service I ever experienced at a dealership. Infinite patience and understanding. Everything went smoothly dealership. Infinite patience and understanding. Everything went smoothly More



