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Mercedes-Benz of Orange County powered by Benzel-Busch

Harriman, NY

4.6
1,006 Reviews
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Today: 9:00 AM - 6:00 PM Closed Now
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1 Mercedes Way

Harriman, NY

10926

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Showing 1,006 reviews

July 27, 2025

Orlando and everyone at this dealership gave me great service and were kind and helpful. I dintnlive close to this dealership but I had no worries in leaving my car there with a loaner vehicle. Thank you More

by Debbie g.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Pacetta, and service advisor and Dave too!
July 26, 2025

Beautiful dealership with friendly service was great service. Wish it was closer to my home. More

by TJFIEDLER66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Scott was extremely helpful in helping to navigating through this repair with the warranty company. Appreciated all of his help More

by SG3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

The only issue I have is that they wash the car without asking and it comes out worse than it was before the wash, water spots, etc. I don’t understand how they can look at my car and think it needs a wash More

by jobot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service consultant was great
July 24, 2025

Shopping for a car online can be nerve-wracking, but Victor was incredibly professional, responsive, and honest throughout. He provided detailed photos and videos, answered all my questions promptly, an More

by hghorat
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

The staff at MB of Orange county are friendly and professional. They always add their added knowledge to providing a 5 star experience. More

by JWDONOF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : E'Mari Davis
July 18, 2025

The dealership did an amazing job of taking care of of a prior issue I had and provide great service. Detailing my vehicle and handling resurfacing my rims. Thanks much More

by hinch15_77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alix Grubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benzel Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

Omar was great. Very polite and professional. The women at the front desk were also very polite and professional. The overall experience was pretty good. One o More

by AMBIKAGANDHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

It was an amazing experience dealing with Victor. I was nervous at first making a deal and buying a car basically by phone from another state but Victor made this experience effortless. I can’t say e More

by Tybaby00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

From start to finish,Everything was handled with excellence! All dealership members treated me like family! More

by KJWATSON008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan, Emari, Ron
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