Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
996 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 996 reviews
July 09, 2025
Excellent service center for your Mercedes Benz vehicles. Friendly & helpful staff that will assist you with all your service needs. Friendly & helpful staff that will assist you with all your service needs. More
by pjm67
Verified Customer
July 09, 2025
Second car in the family to be serviced recently. Both experiences were top notch. Everything from scheduling to pick up was first rate. Communication was the key. Both experiences were top notch. Everything from scheduling to pick up was first rate. Communication was the key. More
by DWTROADKING
Employees Worked With
July 09, 2025
E'Mari Davis was really great and responsive. Helped me arrange a rental and a ride to and from the rental company. This was the best service I have ever received at a Mercedes Service center a Helped me arrange a rental and a ride to and from the rental company. This was the best service I have ever received at a Mercedes Service center and I have owned my car since 2006. More
by ERICACHAN2
Employees Worked With
E'Mari Davis
July 07, 2025
My experience with Victor was amazing. I was looking for a vehicle he was able to get me into a new vehicle, did almost everything by phone all I need was to pick up my new car. A month I was looking for a vehicle he was able to get me into a new vehicle, did almost everything by phone all I need was to pick up my new car. A month after that I recommended a new client that is super happy with the service that Victor offered. I highly recommend him. Once again. Thank you Victor. More
by Cruzdanneris@gmail.com
Employees Worked With
July 06, 2025
Smooth process. Called, got the quote for new windshield. Omar explained the process, ordered parts and scheduled service. Great experience Called, got the quote for new windshield. Omar explained the process, ordered parts and scheduled service. Great experience More
by JUSTEXTPLUS
Employees Worked With
July 05, 2025
From initial phone call for repair to pick up, Scott and company were incredible. Scott kept me informed and really went out of his way to provide superior customer service! company were incredible. Scott kept me informed and really went out of his way to provide superior customer service! More
by EFOLKL
Employees Worked With
July 03, 2025
THEY ARE A PLEASURE TO WORK WITH ! GREAT PLACE & GREAT PEOPLE . SERVICE DEPARTMENT IS QUICK & VERY CLEAN ! STOP IN AND SEE FOR YOURSELF ! GREAT PLACE & GREAT PEOPLE . SERVICE DEPARTMENT IS QUICK & VERY CLEAN ! STOP IN AND SEE FOR YOURSELF ! More
by BARRY G
July 03, 2025
We got a good deal done. Thank you very much Victor for all of your help. Thank you very much Victor for all of your help. More
by kojoboamah7
Employees Worked With
July 01, 2025
At this dealership they listened to our concerns with the new Benz, and reviewed thoroughly outside what we had requested, and that's truly part of the exceptional service. They fixed the problem and we wer new Benz, and reviewed thoroughly outside what we had requested, and that's truly part of the exceptional service. They fixed the problem and we were happy costumers! We will bring our car here for service again here. More
by ARVINDMALAVIKA
Employees Worked With
Michael
