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Mercedes-Benz of Orange County powered by Benzel-Busch

Harriman, NY

4.6
849 Reviews
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1 Mercedes Way

Harriman, NY

10926

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Showing 849 reviews

January 05, 2025

Disappointed with the lack of contact, effort or solutions in getting my reimbursement paid to me, particularly given the high fees paid. More

by eh0
Recommend Dealer
No
Employees Worked With
Tbd
January 02, 2025

Great dealership no pressure to walk out with a car on same day. Service is great. More

by Maferriolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mykola (Nick) Peresunko
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Omar Martinez was very courteous and helpful. He made the visit very pleasant and easy. I highly recommend this dealership for repairs and maintenance based on the level of courtesy provided by O More

by RALNABALSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Victor was amazing! He explained every detail of our brand new 2025 GLE350. From every accessory to package to buttons, Victor was very kind and generous in helping us p More

by zoraidadejesus6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Makofsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benzel Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emari Davis
December 30, 2024

I was very impressed with the service. Especially when I got a text to view what they had done to the vehicle and I got to hear/see the details. More

by mrivera11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2024

My Mercedes Benz purchase has been a loooong time coming! Victor has been patient with me for months down to the day of giving my mother and I every single thing we came looking for. He is truly phenomenal a More

by D Price
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2024

Fast, courteous and fair sales and close experience. They were very easy to deal with More

by arjun.patel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

We purchased our first Mercedes after the Grand opening of the dealership. Since that time we have bought two more vehicles from Merecedes Benz of Orange County. More

by ARTYART12553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

had a hybrid battery problem and they were knowledgable and prompt. excellent service from the dealership. cant recommend them enough More

by CORKRUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Great personality. Was patient with the conflict that was presented to him and resolved the issue. More

by PAULIN92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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