Mercedes-Benz of Northlake

I have new friends! This team is phenomenal! Bradley took immediate interest in what was important to me and made it happen! This team is phenomenal! Bradley took immediate interest in what was important to me and made it happen! More

The staff at Northlake Mercedes-Benz is fantastic. Dietrich, John Sims, Joe (Finance), Rachel and Todd (GM). Everyone welcomed us at this location and we were treated like a Queen and King!❤️❤️❤️💯 Dietrich, John Sims, Joe (Finance), Rachel and Todd (GM). Everyone welcomed us at this location and we were treated like a Queen and King!❤️❤️❤️💯 More

Not cheap. But excellent and efficient service. Friendly service advisors on request they provide an excellent pick up and delivery But excellent and efficient service. Friendly service advisors on request they provide an excellent pick up and delivery More

I had a wonderful experience at Mercedes-Benz of Northlake! Thank you all for the great experience Northlake! Thank you all for the great experience More

It was an awesome experience overall . Due to the shortage of cars I had to get my car build . Dealer followed up on each and every step and kept me informed. Everyone at the dealership wa Due to the shortage of cars I had to get my car build . Dealer followed up on each and every step and kept me informed. Everyone at the dealership was awesome especially Paul Alfieri More

My tire had a defect that caused a bubble on the sidewall of the tire and I was accused of hitting something. Although, I was assisted with my tire through the warranty that I paid for my advisor made it see of the tire and I was accused of hitting something. Although, I was assisted with my tire through the warranty that I paid for my advisor made it seem as if he was doing me a favor by assisting me. My vehicle had a recall that was not looked at and I was pressured to purchase other services. The advisor said that both my front tires were unsafe to drive but they only replaced 1. I now have to purchase a 2nd tire out of pocket with a warranty. More

Excellent service from your representative and quality work on my vehicle. Amenities were great. Thanks. work on my vehicle. Amenities were great. Thanks. More

My service was performed quickly and my car came back clean. Very pleased with Hendrick at Northlake! clean. Very pleased with Hendrick at Northlake! More

Salesperson Garrett was professional and always prompt to answer my many questions and the Finance lady Nancy was absolutely the best to work with to finalize the tons of paperwork required to purchase the v answer my many questions and the Finance lady Nancy was absolutely the best to work with to finalize the tons of paperwork required to purchase the vehicle. Really and truly they made it painless! More

Rachel was awesome and super helpful. She had a positive attitude, was informative, and made my first car purchase a great one. attitude, was informative, and made my first car purchase a great one. More