Back

Mercedes-Benz of Northlake

Charlotte, NC

4.6
517 Reviews

10725 Old Statesville Rd.

Charlotte, NC

28269

Directions

By Type

517 Reviews of Mercedes-Benz of Northlake

November 23, 2021

Very professional. Everyone was extremely nice and helpful. Answered all of our questions. Thank you More

by Dana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Duong, Dietrich Wright
Nov 25, 2021 -

Mercedes-Benz of Northlake responded

Dana, we really appreciate your feedback!

November 17, 2021

Everyone at this Dealerships is friendly personable and helpful. Their Service department is exceptional, my car is always well taken care of, Nick Collins is the absolute best. I would definitely buy fr More

by bjackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Collins
Nov 18, 2021 -

Mercedes-Benz of Northlake responded

Hello Bjackson, we appreciate you taking the time to leave us this feedback.

November 17, 2021

They listen to me and what was wrong and took the time to get to the problems and let me know what it was and the appx cost More

by herringcharles1945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Collins
Nov 18, 2021 -

Mercedes-Benz of Northlake responded

Herringcharles1945, we really appreciate your feedback!

October 28, 2021

Paul Alfeiri continues to go above and beyond to take care of us! Thanks Paul! More

by KRISFOUTCH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Alfieri
Oct 29, 2021 -

Mercedes-Benz of Northlake responded

Krisfoutch, we're glad to hear you enjoyed your visit.

October 24, 2021

This was the easiest dealership I have worked with. I was in and out in 2 hours. Mercedes Northlake was efficient but also made sure that everything was covered at the best price in town. I recommended anyon More

by Rpark23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Collins
Oct 25, 2021 -

Mercedes-Benz of Northlake responded

Rpark23, we're glad to hear you enjoyed your visit.

September 28, 2021

Rachel and Zahrea thanks for the wonderful service. You Rachel and Zahrea thanks for the wonderful service. You are both awesome. Rachel, my sales person and Zahrea showed me how to use my car. More

by Ivy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zahrea Stevenson, Rachel Westmoreland
Sep 30, 2021 -

Mercedes-Benz of Northlake responded

Ivy, we're glad to hear you enjoyed your visit.

September 25, 2021

Demarco crump is the best. I’m totally satisfied with the service he provided me. More

by Rosie
Customer Service
Recommend Dealer
Yes
Employees Worked With
Zahrea Stevenson
Sep 27, 2021 -

Mercedes-Benz of Northlake responded

Hello Rosie, thank you; we appreciate your feedback!

September 23, 2021

I would recommend Demarco Crump, he is very helpful,and he always will make sure he take care of me when i need him, very professional. Thank you for all your help. More

by cjezack1
Recommend Dealer
Yes
Employees Worked With
DeMarco Crump
Sep 23, 2021 -

Mercedes-Benz of Northlake responded

Hello Cjezack1, thank you; we appreciate your feedback!

September 22, 2021

Demarco Crump always takes care of us over the years. Thank you Demarco for all of your help! More

by KRISFOUTCH
Recommend Dealer
Yes
Employees Worked With
DeMarco Crump
Sep 23, 2021 -

Mercedes-Benz of Northlake responded

Krisfoutch, we're so glad that we were able to go above and beyond your expectations!

September 20, 2021

Complete team work, technology for communication and customer service. Our Service and Sales teams were great. We have two Mercedes that are serviced out of Charlotte for us in Blowing Rock. Also, purc More

by tgupton
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Linares
Sep 21, 2021 -

Mercedes-Benz of Northlake responded

Hello Tgupton, thank you; we appreciate your feedback!

...
10
...