Mercedes-Benz of Northlake
Charlotte, NC
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517 Reviews of Mercedes-Benz of Northlake
I have worked with DeMarco Crump for years. He is so efficient and helpful. When I needed help with my tire, he returned my call in 30 seconds. I appreciate the dealership and especially, De He is so efficient and helpful. When I needed help with my tire, he returned my call in 30 seconds. I appreciate the dealership and especially, DeMarco. Hendricks will be my dealership for life! More
Buyer beware. I couldn’t be any more disappointed with my experience at the Mercedes Benz of Northlake. Wanted to purchase our leased car-lease buyout. Told that I couldn’t be any more disappointed with my experience at the Mercedes Benz of Northlake. Wanted to purchase our leased car-lease buyout. Told that dealership was only allowing customers to purchase leased car as a courtesy and that they were not making any money on the deal. What! The dealership is allowing individuals to purchase a car as a courtesy. Treated like our presence at the facility wasn’t important and if the transaction took all day, so be it. After all we here at Northlake are providing a courtesy. More
Rachel Westmoreland is the lady to go to! ! Consummate professional, great listener and knows her craft. The quality of service she, Joe and Julie provided was DYNAMITE! I absolutely love my c ! Consummate professional, great listener and knows her craft. The quality of service she, Joe and Julie provided was DYNAMITE! I absolutely love my car thanks to all parties involved in making this a wonderful experience. J. Cook More
Leased a new 2022 C300. Garret was great and very patient with my many many questions. Stayed past closing to finalize the deal. Joe and I communicated for several weeks Garret was great and very patient with my many many questions. Stayed past closing to finalize the deal. Joe and I communicated for several weeks prior to me coming to the dealership and also showed great professionalism and patience. Was a great experience from beginning to end. More
Bradley was a fantastic salesman in every aspect of the term. At every step of the way he kept us informed and made sure that we understood everything. term. At every step of the way he kept us informed and made sure that we understood everything. More
I have new friends! This team is phenomenal! Bradley took immediate interest in what was important to me and made it happen! This team is phenomenal! Bradley took immediate interest in what was important to me and made it happen! More
The staff at Northlake Mercedes-Benz is fantastic. Dietrich, John Sims, Joe (Finance), Rachel and Todd (GM). Everyone welcomed us at this location and we were treated like a Queen and King!❤️❤️❤️💯 Dietrich, John Sims, Joe (Finance), Rachel and Todd (GM). Everyone welcomed us at this location and we were treated like a Queen and King!❤️❤️❤️💯 More
Not cheap. But excellent and efficient service. Friendly service advisors on request they provide an excellent pick up and delivery But excellent and efficient service. Friendly service advisors on request they provide an excellent pick up and delivery More