Mercedes-Benz of Northlake
Charlotte, NC
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517 Reviews of Mercedes-Benz of Northlake
We’ve purchased over 30 vehicles and our experience at Mercedes Benz Northlake was by far the best ever. My husband found the vehicle online at inquired about the availability and within less than an hou Mercedes Benz Northlake was by far the best ever. My husband found the vehicle online at inquired about the availability and within less than an hour Brad Comfort contacted us. He answered all of our questions and was able show us the truck when we were able to make it two days later. Andy Duong and Michael Masotti helped get everything prepared and explained all documents as we signed everything. They offered exceptional customer service and strongly recommend them to anyone looking to purchase a vehicle. Thank you Brad, Andy and Michel. More
Service and people are very friendly and willing to help and go extra Mike for customer. I felt that way. I can speak for anyone else. I would recommend this dealership to anyone. Bradley amd Micheal was and go extra Mike for customer. I felt that way. I can speak for anyone else. I would recommend this dealership to anyone. Bradley amd Micheal was outstanding as well as the mgr name Brad went out of his way to assist me with a sales person name Bradley capplola. More
My auxiliary battery went out and all the dash board lights came on.They said it would take 4 days .I went to pick the car up and all the lights still on. Car only has 45000 miles .car is still not fix lights came on.They said it would take 4 days .I went to pick the car up and all the lights still on. Car only has 45000 miles .car is still not fixed and they expected after i paid the 400 that I was going to accept the car with all the lights still on the car There trying to say it's this and that but everything came on when the auxiliary battery went out I don't think they replaced it. More
Friendly, courteous and very knowledgeable. I would highly recommend this dealers for service. My service was finished ahead of time. I would highly recommend this dealers for service. My service was finished ahead of time. More
John Sims did an excellent job assisting me with a GLE build. He was very knowledgeable about all the options and made it a great experience. I'm very happy with the car and the service I received. build. He was very knowledgeable about all the options and made it a great experience. I'm very happy with the car and the service I received. More
I am always pleased with the service that l get at Northlake. Demarco Crump has helped me on several visits keeping me informed on the progress of service. I especially like the video that the service Northlake. Demarco Crump has helped me on several visits keeping me informed on the progress of service. I especially like the video that the service tech provides which lets me see what he is seeing underneath my car. Great service! More
Wonderful experience every time we come to Mercedes of Northlake in Huntersville. The service advisor Demarco and all the staff are so helpful and explain every concern in laymen terms. Thanks so much. Northlake in Huntersville. The service advisor Demarco and all the staff are so helpful and explain every concern in laymen terms. Thanks so much. We highly recommend them to keep your Benz in great shape! More