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Mercedes-Benz of Northlake
Charlotte, NC
518 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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518 Reviews of Mercedes-Benz of Northlake
March 17, 2013
Rob was our sales person at this dealership and he was fantastic! He was so friendly, knowledgable and not pushy. Everyone at this dealership was so nice, professional and efficient. I will highly recomme fantastic! He was so friendly, knowledgable and not pushy. Everyone at this dealership was so nice, professional and efficient. I will highly recommend this dealership to my friends and family. When you go to this dealership ask for Rob he was awesome! More
by annsantoli1
Employees Worked With
Rob Bacharach
March 17, 2013
My overall experience with this dealership has been great. In fact, the overall attentiveness and customer service experience has greatly influenced my decision to have decision to have 90% of the requ great. In fact, the overall attentiveness and customer service experience has greatly influenced my decision to have decision to have 90% of the required maintenence done at/with the dealership. More
by dantzle
Employees Worked With
Kelly Purser, Matthew Derenthal, John Harper
February 15, 2013
I'd recommend this dealership for the price, but everything else has been below my expectations of a Premium vehicle dealership. The accessories not offered as promised on time, overall buying exper everything else has been below my expectations of a Premium vehicle dealership. The accessories not offered as promised on time, overall buying experience has been unsatisfactory. Allen Queen and Sohil Shah (does not work for this delaership anymore) were the folks who made me come back to this store and sign the dotted line, but for them I'd would have Never gone back to this dealership again. Well done Allen More
by psanthanam
Employees Worked With
Sohil Shah, Matthew Derenthal, Rob Bacharach
February 04, 2013
Great purchasing experience. Sales staff very professional, knowledgeable, and dependable. Staff friendly and helpful. Rob Bacharach was extremely helpful during the sale and has followed up twi professional, knowledgeable, and dependable. Staff friendly and helpful. Rob Bacharach was extremely helpful during the sale and has followed up twice after the sale to insure my satisfaction. I am very satisfied with my purchase from Mercedes-Benz of Northlake and highly recommend this dealership. More
by Johnny Johnson
Employees Worked With
Rob Bacharach
January 20, 2013
It was overall good experience. Rob and Mike were quite helpful. Rob did explain us all the major features of the car. Intially we felt bit rushed by Clint, but we understand it is part of the whole Sales helpful. Rob did explain us all the major features of the car. Intially we felt bit rushed by Clint, but we understand it is part of the whole Sales process. More
by seereddy
Employees Worked With
Rob Bacharach
December 06, 2012
I set up a appointment to drive a used vehichle. Garrett had it ready when i got there. Car was great, and we wored out a deal and i purchased it. Overall i was very pleased, and if i am in the mareet for a had it ready when i got there. Car was great, and we wored out a deal and i purchased it. Overall i was very pleased, and if i am in the mareet for a vehichle down the road i would come bac and deal with Garrett McMullen. More
by cunniffryan
Employees Worked With
Matthew Derenthal, Garrett McMullen
November 27, 2012
Rob was very friendly and very much courteous to us when we went at the Dealership. At the same time of him selling the car he did make sure that he takes all our needs into account which is indifferent fr we went at the Dealership. At the same time of him selling the car he did make sure that he takes all our needs into account which is indifferent from lot of other sales personnel or Dealerships. He took our request and followed up promptly and gave us the correct answers and did not change his answers. Everyone, I met at the dealership were very courteous and very knowledgeable of what they were selling to me and all the documentation work was perfectly completed by us. They promised me the product and price and they stood by it. The price that I was given was very competitive and attractive and so I bought the car the day I promised and we are really very happy with all of the personnels at the dealership. My overall experience has been very good and would always give them the first chance to sell the vehicle to me and I would even buy from there, even if someone really matched the pricing as the dealership did take care of me and my family personally and they gave me a homely feeling. More
by rajdesai
Employees Worked With
Rob Bacharach
November 15, 2012
Rob was very helpful throughout both our shopping and buying process. His knowledge and friendliness was what brought us back after shopping at other dealerships. Well done Rob! buying process. His knowledge and friendliness was what brought us back after shopping at other dealerships. Well done Rob! More
by carleeng66
Employees Worked With
Rob Bacharach
November 12, 2012
I came in for my e350 to be services, Taylor helped me, found out there were serious problems. Had to buy a new car and they gave me a loaner to have because I have a little one. Shopped all around and sti found out there were serious problems. Had to buy a new car and they gave me a loaner to have because I have a little one. Shopped all around and still came back to Northlake for a 2011 c300. Rob my sale rep was very nice, not pushy, and was straight forward. Everyone that helped us there were very professional and helped me get the best deal. We are currently looking for another Benz for our grandparents and we will always come back for future purchases. More
by tonilucky
Employees Worked With
Talyor (service), Rob Bacharach
November 01, 2012
Rob was such a wonderful salesperson to do business with,very patient and kind. We would highly recommend him to anyone. Followed up with a call to see if we had any questions and we would not hesitate with,very patient and kind. We would highly recommend him to anyone. Followed up with a call to see if we had any questions and we would not hesitate to call on him if anything comes up in the future. Thanks,Ken and carole Gantt More
by Carole Gantt
Employees Worked With
Rob Bacharach
