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Mercedes-Benz of Northlake

Charlotte, NC

4.6
518 Reviews

10725 Old Statesville Rd.

Charlotte, NC

28269

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518 Reviews of Mercedes-Benz of Northlake

November 06, 2013

We were very pleased with both chad and mike . There professionalism and friendliness showed through the buying process of our E 350 and beyond. I would tell anyone about our experience at your dealersh More

by hddenny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Woods
October 31, 2013

Helped select the perfect car CPO for me and offered a fair trade. Seamless transaction, particularly appreciated given out of state purchase, which included 'to-my-door delivery and pick-up'. Professiona More

by tphanft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Anderson
October 12, 2013

Our last 6 cars have been Cadillacs and we weren't even looking to buy a Mercedes but we're glad we did! We had stopped into Hendricks just to look and ended up buying a 2014 Lunar Blue E350 Sedan wi More

by brenda3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Moody
October 02, 2013

Excellent dealership. Would highly recommend. Easy to work with. Actually made the car buying experience not stressful. Great customer service. Worked with Rob who had an excellent knowledge of both t More

by fortunato09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Bacharach
Apr 22, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

September 07, 2013

Always a great experience and always smooth as silk. This is the 5th Mercedes Benz that I've bought from Hendricks. Great guys - Great dealership! More

by tbeck12926
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Bacharach
Apr 22, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

August 29, 2013

The dealership and Rob Bacharach did everything the right way from start to finish. i highly recomend Rob and team for their next new car purchase. More

by markgolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Bacharach
Apr 22, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

August 25, 2013

Nothing but a positive and pleasant experience from the minute I walked in until the moment I left. Each and every person I encountered went out of their way to ensure I had everything I needed, if they c More

by Modge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Derenthal
Apr 20, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

August 23, 2013

Rob was the most professional, caring and understanding car salesman I have ever worked with. He puts you at ease, listens to you and was never a pushy salesperson. I did not buy a car from the dealershi More

by gastonday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Bacharach
Apr 20, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

August 05, 2013

I was very pleased with my experience. I was in and out in less than 2 hours which is pretty remarkable. I would definitely use them again. More

by rickylhudson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett McMullen
Apr 20, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

June 26, 2013

Scott had delivered multiple units to my family. Each and every time he is courteous, knowledgeable and prompt. It was a great experience and I highly recommend using MB of Northlake for any and all needs in More

by JGiesey
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Anderson
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