Mercedes-Benz of Northlake

Excellent The appearance of the dealership was very nice. Everyone we came into contact with was friendly and helpful. Even employees in passing were friendl The appearance of the dealership was very nice. Everyone we came into contact with was friendly and helpful. Even employees in passing were friendly and smiling. We did not get a hard sell on the vehicle. We were able to test drive it by ourselves for as long as we wanted. After we purchased the vehicle, Jahmal and John, spent a lot of time with us and wanted to make sure we had no questions about the vehicle and told us to come back anytime if we had any issues or questions. It was a very pleasant experience. More

Overall excellent experience Clint Bex is a true professional and sets forth a pricing and trade-in structure that is straightforward and honest. Jahmal Hemphill is a Product Spe Clint Bex is a true professional and sets forth a pricing and trade-in structure that is straightforward and honest. Jahmal Hemphill is a Product Specialist that delivered our car to our home and explain every facet of the vehicle. Jahmal was knowledgeable, courteous, and considerate of our questions and desire to learn all about our new car. Deryck Siebs completed our paper work quickly and professionally. More

First-time Mercedes Benze owner! We searched for 6 months for the perfect next car & drove everything. Rob at Hendrick Northlake made it easy to love our new diesel GLK250. We searched for 6 months for the perfect next car & drove everything. Rob at Hendrick Northlake made it easy to love our new diesel GLK250. More

The most wonderful car buying experience ever! Our experience with Mercedes-Benz of Northlake was wonderful! Our sales representative Alton was very friendly and knowledgeable. He made the proces Our experience with Mercedes-Benz of Northlake was wonderful! Our sales representative Alton was very friendly and knowledgeable. He made the process of purchasing a car very exciting. He was able to answer all of our questions. He went above and beyond to help us pick out the right car. He made us aware of everything we were receiving with our purchase. I would recommend this Mercedes-Benz dealership to others and will definitely recommend Alton as a great sales representative! More

Salone Family Great experience. Great follow-up and overall great experience. The team was very organized and made the process as easy as possible. I would definite Great experience. Great follow-up and overall great experience. The team was very organized and made the process as easy as possible. I would definitely recommend this dealership! More

MY SALESPERSON @ NORTHLAKE WAS THE BEST I HAVE EVER HAD! After searching several other Mercedes dealerships for the car I wanted, I was lucky enough to find NorthLake and my saleman, Brad Comfort. I have ow After searching several other Mercedes dealerships for the car I wanted, I was lucky enough to find NorthLake and my saleman, Brad Comfort. I have owned 4 Mercedes in the past, but never had the type of sales person who would work so hard (even on his day off!) to find me a perfect car. I'm really not a difficult person, but had exactly the kind of car I wanted and Brad continued to work effortlessly to find me that car. He is responsible, willing, and most importantly understanding of a clients needs and does everything he can to be sure that they are satisified. Northlake is a large dealership; but I found the customer service and people there to be top-notch! More

Very Satisfied First Time Purchaser This was my first milestone purchase as a new grad and the staff made it such a pleasant experience fulfilling everything I requested and more! This was my first milestone purchase as a new grad and the staff made it such a pleasant experience fulfilling everything I requested and more! More

Happy Mercedes owner My experience at Mercedes-Benz of NorthLake was a pleasure, Garrett, Jahmal and Brad were excellent. I have owned several Mercedes in the past but thi My experience at Mercedes-Benz of NorthLake was a pleasure, Garrett, Jahmal and Brad were excellent. I have owned several Mercedes in the past but this was my first new purchase. Garrett made my purchase smooth and easy with no pressure. The rest of the staff was also very helpful. This is a great place to purchase and have your Mercedes serviced. I hope Garrett is there when I make my next purchase. My wife and I are very happy owners. More

Great experience! I enjoyed the no-pressure attitude which made me feel comfortable to take my time and decide. Everyone was very friendly and very helpful. Jim was gr I enjoyed the no-pressure attitude which made me feel comfortable to take my time and decide. Everyone was very friendly and very helpful. Jim was great and Jahmal was so knowledgeable about the car's technology! More

No pressure, friendly, straightforward, and professional I've had some bad experiences trying to purchase cars in the past and so it was with some trepidation that I considered the purchase of a Mercedes (fi I've had some bad experiences trying to purchase cars in the past and so it was with some trepidation that I considered the purchase of a Mercedes (first one). Our sales associate, Brad, was patient, professional, friendly, and knowledgeable. Also important to me was that he did not try to pressure me to buy in any way. I interacted with other sales and managerial staff and found them to be the same way. Being new to Mercedes, Jahmal did a great job explaining the many features of the car. If you are in the market for a Mercedes, I can definitely recommend going to Mercedes Benz of Northlake. More