Back

Mercedes-Benz of Northlake

Charlotte, NC

4.5
524 Reviews

10725 Old Statesville Rd.

Charlotte, NC

28269

Directions

By Type

524 Reviews of Mercedes-Benz of Northlake

June 24, 2014

Review John is awesome! He sold me my first Honda three years ago. When I was ready to buy again there was no question who I would buy from. He is friendl More

by Mslaneus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Harper
Apr 19, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

June 21, 2014

Superb Experience - buy from them! Chad Wood was a terrific person / saleman to work with at Northlake Mercedes-Benz. After searching for "THE" car for 7 months, we found it on line at More

by jhofle8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Woods
Apr 19, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

June 20, 2014

All around wonderful experience! This was an overall great experience. All of the employees that I came into contact with were very nice and welcoming. Chad and Mike made this experie More

by k10kat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Woods
Apr 19, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

June 19, 2014

Excellent The appearance of the dealership was very nice. Everyone we came into contact with was friendly and helpful. Even employees in passing were friendl More

by bpryor3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Harper, Jahmal Hemphill, Jacob Cates
Apr 19, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

June 18, 2014

Overall excellent experience Clint Bex is a true professional and sets forth a pricing and trade-in structure that is straightforward and honest. Jahmal Hemphill is a Product Spe More

by jameswarren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jahmal Hemphill
Apr 19, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

June 16, 2014

First-time Mercedes Benze owner! We searched for 6 months for the perfect next car & drove everything. Rob at Hendrick Northlake made it easy to love our new diesel GLK250. More

by MsCooper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Bacharach, Jim Cochran, Brad Comfort, Jacob Cates
Apr 22, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

June 13, 2014

The most wonderful car buying experience ever! Our experience with Mercedes-Benz of Northlake was wonderful! Our sales representative Alton was very friendly and knowledgeable. He made the proces More

by jdibiase188
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jahmal Hemphill
Apr 22, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

June 09, 2014

Salone Family Great experience. Great follow-up and overall great experience. The team was very organized and made the process as easy as possible. I would definite More

by salone5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cochran, Jahmal Hemphill
Apr 22, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

June 06, 2014

MY SALESPERSON @ NORTHLAKE WAS THE BEST I HAVE EVER HAD! After searching several other Mercedes dealerships for the car I wanted, I was lucky enough to find NorthLake and my saleman, Brad Comfort. I have ow More

by lulaandnini1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRAD COMFORT, Brad Comfort
Apr 22, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

June 05, 2014

Very Satisfied First Time Purchaser This was my first milestone purchase as a new grad and the staff made it such a pleasant experience fulfilling everything I requested and more! More

by csimpkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Derenthal, John Harper, Jahmal Hemphill
Apr 22, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

...
34
...