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Mercedes-Benz of Northlake

Charlotte, NC

4.6
518 Reviews

10725 Old Statesville Rd.

Charlotte, NC

28269

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518 Reviews of Mercedes-Benz of Northlake

January 29, 2020

Excellent customer service. Bradley Coppola attended to every detail. Brad Comfort handled all the paperwork in a very timely manner. Delivery of new vehicle was great. More

by Sdfref
Recommend Dealer
Yes
Employees Worked With
Brad Comfort, Bradley Coppola
Jan 30, 2020 -

Mercedes-Benz of Northlake responded

Thank you for your 5-star recommendation!

January 25, 2020

Best dealership ever. Thank you Bradley Coppola for a world class experience! I can’t say enough about how knowledgable, helpful, and thoughtful the entire staff was. We have found a car-buying home.🌟 More

by angelak
Recommend Dealer
Yes
Employees Worked With
Nancy Wilkinson , Garrett Johns, Daniel Rodriguez, Bradley Coppola
Jan 27, 2020 -

Mercedes-Benz of Northlake responded

Hi Angela, thank you for sharing your 5-star rating! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Northlake.

December 16, 2019

Bradley and the whole team at Mercedes Benz was very Bradley and the whole team at Mercedes Benz was very helpful and the process seamless. We will buy our next vehicle from Bradley at this location wit More

by dvllhughes
Recommend Dealer
Yes
Employees Worked With
Bradley Coppola
Jul 31, 2020 -

Mercedes-Benz of Northlake responded

Dvllhughes, we are so happy to read such a great review about Mercedes-Benz of Northlake!

December 14, 2019

I had an awesome experience here. My Salesman Bradley Coppola was phenomenal, he's shown the epitome of what a salesman should be. I would like to Thank the entire dealership of Mercedes Benz Northlak More

by shamariking
Recommend Dealer
Yes
Employees Worked With
Brad Comfort, Bradley Coppola
Jul 31, 2020 -

Mercedes-Benz of Northlake responded

Shamariking, we are glad we could help! We can't wait to see you again, have a great day.

December 12, 2019

Excellent customer service and very informative. Should a willingness to help and eager to found solutions. Provided answer for all my questions and found answers for thing h didn’t know More

by lwhiting01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy, Bradley Coppola
Jul 31, 2020 -

Mercedes-Benz of Northlake responded

Hello Lwhiting01, thank you; we appreciate your feedback!

December 06, 2019

Sales We had an exceptional experience at Northlake Mercedes. Our original salesperson was unavailable for pickup but Paul Alfieri and Brad Comfort stepped More

by pjb
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Alfieri,Zahrea Stevenson, Brad Comfort
Jul 31, 2020 -

Mercedes-Benz of Northlake responded

Pjb, we're glad to hear you enjoyed your visit.

December 03, 2019

We purchased a new Mercedes SUV and Bradley Copolla made our experience wonderful! He was knowledgeable, friendly, and made us completely comfortable. Love our vehicle! More

by Michelleshope21
Recommend Dealer
Yes
Employees Worked With
Zahrea was very helpful explaining all the vehicle's features., Bradley Coppola
Dec 03, 2019 -

Mercedes-Benz of Northlake responded

Hi Michelle, thank you for taking the time to write us a review! We are happy to hear Bradley provided you 5-star service and made your purchase experience easy. Congratulations on your New Mercedes-Benz!

November 12, 2019

Bradley Coppola us very patient and took his time to find me the right vehicle, He is very knowledgeable and kind. I would highly recommend Mercedes Benz of Northlake! More

by Tameka.sawyersts3
Recommend Dealer
Yes
Employees Worked With
Brad Comfort, Bradley Coppola
Nov 13, 2019 -

Mercedes-Benz of Northlake responded

We truly appreciate your 5-star rating, Tameka! We are happy to hear Bradley and Brad were a great help to you!

November 11, 2019

My experience at Mercedes Benz Northlake was stellar. Bradley Coppola provided a sales experience like no other and went above and beyond to assist in meeting my needs. His product knowledge was excellen More

by ndeverger
Recommend Dealer
Yes
Employees Worked With
Brad Comfort, Bradley Coppola
Nov 13, 2019 -

Mercedes-Benz of Northlake responded

Thank you for sharing your 5-Star review with Bradley Coppola! He always strives to provide his clients the best or nothing experience and it sounds like did that for you. Welcome to the Mercedes-Benz of Northlake family!

November 09, 2019

Great experience , salesman Bradley and finance manager Joe very friendly very knowledgeable very professional Great and easy buying experience on our new Mercedes More

by Nidal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Burka, Nathan Eads, Bradley Coppola
Nov 12, 2019 -

Mercedes-Benz of Northlake responded

Nidal, we are fortunate to have clients like you leave us positive feedback. We are happy to hear Bradley and Joe went above and beyond your expectations!

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