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Mercedes-Benz of Northlake

Charlotte, NC

4.6
517 Reviews

10725 Old Statesville Rd.

Charlotte, NC

28269

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517 Reviews of Mercedes-Benz of Northlake

September 09, 2020

Mr Crump is awesome professional and took care of my car needs as always so happy to have a awesome car dealership and working with great staff More

by mananarivera68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeMarco Crump
Sep 10, 2020 -

Mercedes-Benz of Northlake responded

Hi Mananarivera68, we're so glad that we were able to go above and beyond your expectations! It's experiences like your's that really keep us motivated!

September 04, 2020

I had the opportunity to work with Bradley Coppola, and I couldn’t have had a better experience. He knew exactly what features I would care about and demonstrated rather than sold to me. He is extremely pers More

by slrader2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Williams, Bradley Coppola, Joseph Burka
Sep 07, 2020 -

Mercedes-Benz of Northlake responded

Hi slrader2, we truly appreciate your 5-star ratings! Bradley and Joe are role models to their peers in delivering the best of nothing experience! We're happy we could meet your expectations!

September 04, 2020

I agree with my wife's review about the same. We had a wonderful experience with your staff members at Northlake and they went all out to make it a pleasant experience. More

by Grisham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Williams, Mike Massotti, Zahrea Stevenson, Rachel Westmoreland
Sep 07, 2020 -

Mercedes-Benz of Northlake responded

Hi Grisham, thank you for positive review! We are happy to hear about your wonderful sales experience with our sales staff! Please let us know if there is anything else we may assist you with in the future!

August 31, 2020

Daria and Garrett both were very helpful in getting the car delivered to us and all the important things taken care of they knew the car and could answer all our questions Very professional More

by Ac556969
Recommend Dealer
Yes
Employees Worked With
Garrett Michael, Zahrea Stevenson
August 15, 2020

Michele is exceptionally professional as well knowledgeable in assisting me. Kudos to the Company for having her there. I was in and out quickly. Thanks More

by renaurds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele
Aug 18, 2020 -

Mercedes-Benz of Northlake responded

Renaurds, we are so pleased you enjoyed your visit to Mercedes-Benz of Northlake!

August 11, 2020

Bradley Coppola assisted in an excellent vehicle purchasing process in the purchase of my new vehicle. His knowledge was excellent and above par when comparing various MB dealerships I have visited. More

by CornerSuite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Coppola
Aug 13, 2020 -

Mercedes-Benz of Northlake responded

Hi CornerSuite, thank you for sharing your 5-star ratings with Mercedes-Benz of Northlake! We are happy to hear Bradley played a huge role in your decision to choose us to purchase your Mercedes-Benz! We appreciate you!

August 09, 2020

Brought my GLE350 in for routine service. We're vacationing this summer and brought our GLE350 in for regular service, oil change, etc. Service was performed quickly and vehicle software was u More

by TomC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Stanwyck
Aug 10, 2020 -

Mercedes-Benz of Northlake responded

Hello TomC, thank you for taking the time to share your 5-star experience with Mercedes-Benz of Northlake! We are happy to hear Michael provided you the Mercedes-Benz experience and ensured your vehicle was cleaned and ready for the road! Have a great vacation!

August 01, 2020

Nothing but the best. Hendricks Mercedes Northlake is truly a class act. I know I'm not their only customer but my guy Colton makes me feel that way. From the initial call to schedule an appointment to t More

by rodperry21
Recommend Dealer
Yes
Employees Worked With
Colton Lancaster ?????
Aug 02, 2020 -

Mercedes-Benz of Northlake responded

Rodperry21, we are truly honored to receive your 5-star ratings! We will be sure to pass along your kind words about Colton to our team! We appreciate you!

July 29, 2020

This was my first time to this dealership and I was treated as if I had been going there forever. Everyone was so friendly and helpful and I will be back. More

by spayne2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Stanwyck
Jul 31, 2020 -

Mercedes-Benz of Northlake responded

Wow, thank you for your high ratings, spayne2020! We are honored to have been your chosen service provider! It's great to hear Michael Stanwyck provided such great customer service. Welcome to our Mercedes-Benz of Northlake family!

June 20, 2020

Bradley was great and really helped me to get to the price point I needed .I would recommend him to my friends and relatives too. More

by Robert.Gordon
Recommend Dealer
Yes
Employees Worked With
Nancy in finance!, Wayne Holden, Bradley Coppola
Jun 23, 2020 -

Mercedes-Benz of Northlake responded

Hi Robert, we are so happy to read such a great review about Mercedes-Benz of Northlake!

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