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Mercedes-Benz of Northlake

Charlotte, NC

4.6
517 Reviews

10725 Old Statesville Rd.

Charlotte, NC

28269

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517 Reviews of Mercedes-Benz of Northlake

October 26, 2020

Al was friendly, courteous and delivered the parts we needed in a timely manner. We appreciate his quick service. Thank you, from Silvers Auto Service. More

by Silversautoserviceinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al
Oct 30, 2020 -

Mercedes-Benz of Northlake responded

Thank you so much for your 5-star review! We will be sure to pass along your kind words about Al!

October 14, 2020

My family and I had a wonderful experience at the dealership. Everyone was very friendly and welcoming with excellent customer service. My daughter purchased a beautiful Mercedes CLA with great finan More

by Tara.Leeper07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy and Joe Williams were so wonderful to work with as well., Bradley Coppola
October 05, 2020

We had an awesome experience at MB Northlake! Garrett Michael was very knowledgeable and patient. Nancy Wilkinson is the reason we came to Northlake! She is fabulous! We also appreciated the help of Zahr More

by Gofisher3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Wilkinson, Garrett Michael, Zahrea Stevenson
Oct 08, 2020 -

Mercedes-Benz of Northlake responded

Hi Gofisher3, thank you for taking the time to share your experience with Mercedes-Benz of Northlake. We are thrilled to hear Garrett, Nancy and Zahrea provided you an awesome purchase experience. Your kind words mean a lot to us, please let us know if there is anything else we can assist you with in the future.

October 04, 2020

The entire team was great! Gave us awesome personal attention. Bradley was very professional and attentive to our questions. We wound definitely be coming back More

by shelmick
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bradley Coppola, Zahrea Stevenson
Oct 07, 2020 -

Mercedes-Benz of Northlake responded

Hi shelmick, thank you so much for sharing your 5-star review! Kind words like this give us motivation and help us ensure we provide high-quality care. We appreciate you!

September 25, 2020

Mercedes Benz Northlake is a superb dealership to purchase or lease a vehicle! Salesman John Sims was very helpful, attentive and caring! Karen Peters NC More

by oneluvpose225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Wilkinson, John Sims, Zahrea Stevenson
Sep 29, 2020 -

Mercedes-Benz of Northlake responded

Hi Karen, thank you for sharing your 5-star review with Mercedes-Benz of Northlake. We are happy to hear John along with Nancy and Zahrea made your new vehicle purchase process easy and memorable! Please let us know if there is anything else we can assist you with in the future!

September 24, 2020

I had the best of experience with MB of Northlake. This is my second vehicle from here, because they care. Bradley Coppola and Nancy Wilkinson & Rachel West Moreland are heaven sent. I promise they will ge More

by Brittnee.Wright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Coppola, Nancy Wilkinson, Rachel Westmoreland
Sep 25, 2020 -

Mercedes-Benz of Northlake responded

Hey Brittnee, thank you for sharing your positive experience with Mercedes-Benz of Northlake! We couldn't agree more, Bradley, Rachel and Nancy are the dream team and always want the best for their customers! We are happy Bradley was able to assist you in locating the perfect vehicle and made this process a lot easier. Thank you for continuing your loyalty and being part of the MBNL family!

September 17, 2020

An absolutely great experience with Hendrick, Mercedes benz at Northlake. Bradley Coppola went above and beyond to work a great deal, and make us feel like family. I had been looking for the perfect car f More

by Amy G White
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Williams , Bradley Coppola
Sep 23, 2020 -

Mercedes-Benz of Northlake responded

Amy, we are honored to receive your 5-star review! Thank you for taking the time to share your great experience with Bradley and the rest of our team at Mercedes-Benz of Northlake! We are happy to have been a part of making your son's dream come true! Please let us know if there is anything else we may assist you with in the future! Have a great day!

September 16, 2020

Bradley Coppola was a professional courteous and considerate sales associate. He picked my family and myself up from the airport and took us directly to our new car. More

by T Harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Coppola, Nancy Wilkinson
Sep 17, 2020 -

Mercedes-Benz of Northlake responded

Hi T Harris, thank you for taking the time to share your experience with Mercedes-Benz of Northlake. We are so happy to hear Bradley went the extra mile to provide the best or nothing experience! We will be sure to pass along your kind words about Bradley and Nancy to the team. Have a great day!

September 12, 2020

Paul was a pleasure to work with. He was the reason I wanted to do business with Mercedes of Northlake. A true professional. Thank you More

by Young3501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe in Finanace, Paul Alfieri
Sep 15, 2020 -

Mercedes-Benz of Northlake responded

Hi Young3501, thank you for sharing your experience with Mercedes-Benz of Northlake! We are thrilled to hear Paul was a prime factor behind your purchase with us! Please let us know if there is anything we can assist you with in the future.

September 10, 2020

Always a great experience and continuity of care. Demarco is a great service rep and the whole NorthLake Mercedes crew is great every visit never disappoints More

by curtis_yng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeMarco Crump
Sep 10, 2020 -

Mercedes-Benz of Northlake responded

Thank you so much for sharing your positive review, curtis_yng! We are happy to hear DeMarco always takes great care of you during your service visits. It brings us great joy to read such kind words and high ratings! Please let us know if there is anything we can do to assist you in the future!

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