Mercedes-Benz of Northlake

Thanks Nick for always providing great service. You've been our advisor for so many years. You truly have become part of our family, and always make us feel like a valued member of the Northlake family. been our advisor for so many years. You truly have become part of our family, and always make us feel like a valued member of the Northlake family. We got service for both of our vehicles this last go around. Thanks for making it easy and seamless. More

Brad and Bradley took great care of me. All the way down to the finical department. I traded my car in and got a brand new vehicle. to the finical department. I traded my car in and got a brand new vehicle. More

Our buying experience was first-class all the way! Our salesman, Bradley Coppola could not have been better in terms of his knowledge and willingness to make sure we were completely satisfied with our pur salesman, Bradley Coppola could not have been better in terms of his knowledge and willingness to make sure we were completely satisfied with our purchase! We went in to buy 1 vehicle & walked away buying TWO new Mercedes SUV’s! Our finance guy, Joe Williams, was incredible and made the process smooth and actually enjoyable! If you’re considering buying a vehicle, you will not get better customer service or have a better buying experience than at Hendrick Mercedes-Benz of Northlake in Charlotte! More

Our entire experience from start to finish was superb! With two small children, Bradley made sure to coordinate bringing the vehicles to us to look at...Which I feel like mean the decision an easy one for With two small children, Bradley made sure to coordinate bringing the vehicles to us to look at...Which I feel like mean the decision an easy one for us! He was so respectful and easy to work with! More

Great service specially my advisor DeMarco. He keep me posted along the way Amazing service and everything on time. Love doing business here. I recommend this dealership to family and friends. posted along the way Amazing service and everything on time. Love doing business here. I recommend this dealership to family and friends. More

Taylor Martino makes having my vehicle serviced a breeze. Always very helpful. I would recommend him and the dealership for any of your service needs. Always very helpful. I would recommend him and the dealership for any of your service needs. More

Justin made test driving new vehicles a wonderful experience. He was knowledgeable of all the options and features, and helped us to search for a vehicle for our family. Great dealership to work with experience. He was knowledgeable of all the options and features, and helped us to search for a vehicle for our family. Great dealership to work with! More

John Sims and Northlake Mercedes made the car buying experience easy. They take the time to connect with their customers and provide the best experience possible. I would highly recommend them! experience easy. They take the time to connect with their customers and provide the best experience possible. I would highly recommend them! More

Super service department. Easy to schedule, great communication, and always get back clean car. Taylor Martino gets it done. Excellent service department is one of the things that keeps me in a Merce communication, and always get back clean car. Taylor Martino gets it done. Excellent service department is one of the things that keeps me in a Mercedes. More

By far the best purchasing experience I ever had. Bradley, Nancy, Zahrea. Rachel, Chris Lilly and Joe Burka were absolutely amazing. Bradley listened to me and found me the right vehicle that best fi Bradley, Nancy, Zahrea. Rachel, Chris Lilly and Joe Burka were absolutely amazing. Bradley listened to me and found me the right vehicle that best fits my needs. I’m so happy with my new E-Class! If you’re looking for a true Mercedes-Benz experience, come visit Northlake. More