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Mercedes-Benz of Northlake

Charlotte, NC

4.6
517 Reviews

10725 Old Statesville Rd.

Charlotte, NC

28269

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517 Reviews of Mercedes-Benz of Northlake

May 03, 2021

Thank you I had a great experience when they looked at my car the people were great and I had no problems with my visit More

by Ximil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zahrea Stevenson
May 04, 2021 -

Mercedes-Benz of Northlake responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 01, 2021

Had the opportunity to work with Bradley Coppola and had an awesome expierience, Will be telling my friends and family Mercedes Benz Northlake is the place to have a great experience!! More

by Chochilala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Coppola
May 04, 2021 -

Mercedes-Benz of Northlake responded

Chochilala, we are so pleased you enjoyed your visit to Mercedes-Benz of Northlake!

April 30, 2021

Wonderful people, service and dealership! We came from out of town and they were so accommodating of our schedule. Spent time going through every detail of the car. More

by Terrie
Recommend Dealer
Yes
Employees Worked With
Christopher Scotti, Zahrea Stevenson
May 01, 2021 -

Mercedes-Benz of Northlake responded

Terrie, thank you for sharing your positive experience with Mercedes-Benz of Northlake! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 30, 2021

Amazing car-buying experience! Too many compliments to list! Our Client Advisor, John Sims, redefines the "car salesman" stereotype. John not only has our business for life...he is officially on our Chr More

by Slittle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Nolan, John Sims, Dietrich Wright, Joseph Williams
May 01, 2021 -

Mercedes-Benz of Northlake responded

Slittle, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Northlake

April 29, 2021

I had a great experience with Zah’rea! She was patient and kind. I’m grateful to have a full understanding of the technology on my vehicle. More

by Rlit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zahrea Stevenson
Apr 29, 2021 -

Mercedes-Benz of Northlake responded

Hi Rlit, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 29, 2021

Excellent sales experience. My salesman, John Sims, did a great job. Zah’rea Stevenson explained the car very well. Joe Williams in finance made the buying process easy and straightforward. Certainly one of More

by ahr34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sims, Zahrea Stevenson, Joseph Williams
May 01, 2021 -

Mercedes-Benz of Northlake responded

We are so honored to receive such an amazing review about our staff, ahr34! We do hope we can be of assistance in the future. Take care!

April 28, 2021

Bradley is the best, always so thoughtful and helpful! He remembered all of the small details to make sure you felt important. He was always thinking of budget and helped point you in the right direction in More

by edwardsm7335
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Coppola
Apr 29, 2021 -

Mercedes-Benz of Northlake responded

Hi Edwardsm7335, thank you so much for your positive comments about Mercedes-Benz of Northlake! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Northlake

April 28, 2021

I had a great experience with Zahrea Stevenson, Mike Masotti and Brad Comfort!! Everyone at this location has been a pleasure to work with!! Thank you! More

by carnut
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Comfort, Mike Massotti, Zahrea Stevenson
Apr 29, 2021 -

Mercedes-Benz of Northlake responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 27, 2021

Zahrea was an excellent instructor. She made my training enjoyable and now I understand all of the controls. She was a pleasure to work with, very patient and explained everything in detail. Chris Scotti my More

by Fm1426
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Scotti, Zahrea Stevenson
Apr 28, 2021 -

Mercedes-Benz of Northlake responded

We are so honored to receive your 5-star review, Fm1426! We strive to deliver exceptional customer service and it sounds like Zahrea and Chris succeeded to achieve this expectation. As always, please don't hesitate to reach out if you have any questions or concerns we may assist you with in the future!

April 25, 2021

Bradley was excellent from start to finish. Incredibly professional and straight to the point. Will be returning to do business with Bradley in the future. Thanks again to the Mercedes Northlake team. More

by Michaelrfrost23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Moody, Bradley Coppola, Garrett Michael
Apr 26, 2021 -

Mercedes-Benz of Northlake responded

Hi Michaelrfrost23, thank you for taking the time to leave a review for us at Mercedes-Benz of Northlake. We're happy we could meet your expectations!

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