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Mercedes-Benz of Midlothian

Midlothian, VA

4.6
1,427 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 1,427 reviews

March 09, 2025

With Regina’ personality and friendly tone of voice and warmth reception, she deserves a raise and she is a keeper. More

by DEOFAD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

My service advisor is excellent. He keeps us informed. They want to be of service. They want to get it right. More

by MGBMGA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

Service and staff were wonderful to work with. The opportunity to finance was very beneficial. Thank you, More

by GHBLAKEY
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

The facility is very nice and clean. People are courteous. Alan Mansfield was excellent. He quickly and effeiciently prepare the work sheet and explained the possible cost and insurance More

by Farid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

The service staff provide exceptional service, Ragina was really nice and accommodating! The dealership is clean and friendly! More

by imelda.raguindin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

My service advisor, Scott Lambert, is always prepared and does a great job. I always request the work to be done on my Mercedes by Scott Bruington. He is a great technician!! More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Bruington
March 03, 2025

My service was great and no complaints. I highly recommend. You will not. Be disappointed. More

by THE.MCCASKILL.MAILBOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

Always great service, efficient, prompt, excellent staff, comfortable environment to wait for service, reliable and honest work! More

by MR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Nicole did a great job looking into options for the repair of my vehicle including warranty coverage and payment options I highly recommend her and the dealership for your car maintenance More

by TLITTLE3600
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

My experience was awesome. My technician took good care of me and easily explained every step of the process. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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