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Wilder Hickman
Wilder Hickman
Service Manager
Mercedes-Benz of Midlothian
12200 Midlothian Tpke
Midlothian, VA 23113
105 Reviews
Wilder Hickman is the Service Manager at Mercedes-Benz of Midlothian and has over 17 years of automotive experience. Wilder grew up in Fredericksburg, VA, but his passion for cars prompted a move to Houston, TX to train as an automotive technician. Upon graduation, he was accepted into the Mercedes-Benz ELITE technician program and moved to Massachusetts for specialized training in MB vehicles and systems; he graduated as valedictorian. Wilder has leveraged his years of technical experience to bring top-tier customer service to our Service Department. Wilder’s interests are spending time with his wife and their animals. He enjoys board games and spending time outdoors.
Read more105 Reviews
Write a Review105 Reviews of Wilder Hickman
June 09, 2026
We’ve always been satisfied with the quality of mechanical service we’ve received. knowing that Mercedes stands by its work. We also were pleased to have Ragina Fitz as our customer service represe mechanical service we’ve received. knowing that Mercedes stands by its work. We also were pleased to have Ragina Fitz as our customer service representative. She’s extremely knowledgeable & professional! Truly an asset to Mercedes! More
by Melinda Snow
Other Employees Tagged: Ragina Fitz
April 06, 2026
Regina as always was outstanding, things went a little slower because of the need to source old parts. We did come up with a plan that was very accommodating. slower because of the need to source old parts. We did come up with a plan that was very accommodating. More
by tcb308
Other Employees Tagged: Ragina Fitz
October 26, 2025
So far so good service! The issue was fixed that I brought it in for. The issue was fixed that I brought it in for. More
by wilkinsm65
Other Employees Tagged: Ragina Fitz, Nicole Cutler , Scott Lambert
October 11, 2025
I received great service and a welcoming response from Ryan Pulley (general manager), Scott Lambert in service Tim Lyons (master technician ) as well as other staff. Ryan Pulley (general manager), Scott Lambert in service Tim Lyons (master technician ) as well as other staff. More
by AMG
Other Employees Tagged: Scott Lambert, Alan Mansfield, Tim Lyons, Ryan Pulley
September 14, 2025
Very clean. Relaxed environment. Staff was very helpful and service was very quick. Plus complementary refreshments Relaxed environment. Staff was very helpful and service was very quick. Plus complementary refreshments More
by EWARE108
Verified CustomerOther Employees Tagged: Ragina Fitz, Nicole Cutler , Scott Lambert, Alan Mansfield
September 07, 2025
The process was smooth and efficient. The salesman went out of his way to help me at every step. The salesman went out of his way to help me at every step. More
by KAYLEENLAWRENCE1
Other Employees Tagged: Tarek Hakki, Ragina Fitz , Wil Turner
September 06, 2025
The staff here is beyond accommodating and helpful. They went above and beyond to help me solve a battery issue. I was having an even squeeze me in on short notice. I will be a customer for life thank They went above and beyond to help me solve a battery issue. I was having an even squeeze me in on short notice. I will be a customer for life thank you. More
by JWEHR002
Other Employees Tagged: Nicole Cutler
September 06, 2025
Excellent service. Everyone was cordial and very helpful. My car was completed as promised. I was very satisfied with the services I received. Everyone was cordial and very helpful. My car was completed as promised. I was very satisfied with the services I received. More
by mzzchill2012
Other Employees Tagged: Ragina Fitz, Nicole Cutler , Scott Lambert, Alan Mansfield, Wil Turner
September 06, 2025
The people was pleasant and very helpful the dealership atmosphere w very calm the service was excellent I enjoyed having my vehicle service there atmosphere w very calm the service was excellent I enjoyed having my vehicle service there More
by melvagreen97
Other Employees Tagged: Ragina Fitz, Nicole Cutler , Scott Lambert, Alan Mansfield, Wil Turner
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