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Mercedes-Benz of Midlothian
Midlothian, VA
1,340 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,340 reviews
January 26, 2025
Excellent service! Excellent customer service! We appreciate it! Thanks for all you do! It was quick and great service! Excellent customer service! We appreciate it! Thanks for all you do! It was quick and great service! More
by RENUSHARMA1166
Verified Customer
January 25, 2025
Helpful and knowledgeable. Provided good information. Communicated well and gave good advice with good service. Provided good information. Communicated well and gave good advice with good service. More
by GAMANANO4
Employees Worked With
January 24, 2025
Excellent service. Knowledgeable staff and friendly environment. Will continue service my vehicle here in the future Knowledgeable staff and friendly environment. Will continue service my vehicle here in the future More
by DARREN.SIMPS
Employees Worked With
January 24, 2025
The staff was very helpful and the experience was smooth! Wayne has been wonderful to work with as always. Would buy again from this dealership. Wayne has been wonderful to work with as always. Would buy again from this dealership. More
by SKNIAZ
Employees Worked With
January 23, 2025
I worked with Charles on a 24 Mercedes C43 for my wife. He was very professional, kept up with communications, and was able to give us a great price. We will be coming back for any future Mercedes Benz pur He was very professional, kept up with communications, and was able to give us a great price. We will be coming back for any future Mercedes Benz purchases. More
by Anthony P
Employees Worked With
Charles Armstrong
January 23, 2025
Alan is always very helpful and communicates the issues plainly and completely. Advises when something cannot be accomplished and why and when it will be available. plainly and completely. Advises when something cannot be accomplished and why and when it will be available. More
by JGLOVER590
Employees Worked With
January 23, 2025
Great service and Allen always explains the services being performed on my Vehicle. All the employees are friendly and welcoming. being performed on my Vehicle. All the employees are friendly and welcoming. More
by sharon.c.koon
Employees Worked With
January 23, 2025
Car runs quiet and tracks perfect with new tires. Transmission / Diff service seems to have smoothed out gear changes to like new. Thanks, Ken Transmission / Diff service seems to have smoothed out gear changes to like new. Thanks, Ken More
by Kenneth.j.adams
Employees Worked With
Cheyne
January 22, 2025
Isaiah Cotton provided us with exceptional sales service when we bought our 2025 Mercedes GLE 350 this week. Isaiah was pleasant to work with, responsive to us when we reached out, patiently answered our q when we bought our 2025 Mercedes GLE 350 this week. Isaiah was pleasant to work with, responsive to us when we reached out, patiently answered our questions and provided a helpful new car orientation for us. He was proactive without being pushy and if he didn't know the answer, he was honest about it and quickly found the answer we needed. He diligently continued to search for the vehicle that matched our needs and preferences and very quickly found us our car. We would recommend Isaiah to others who are interested in buying a new car! More
by Pam Diemer
Employees Worked With
