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Mercedes-Benz of Midlothian

Midlothian, VA

4.6
1,623 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 1,623 reviews

June 19, 2025

Great customer service, 5 star service from start to finish. I would recommend Midlothian Mercedes over everyone in this area. More

by randy.rich1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

As always, this MB dealership rendered excellent service. Alan, who is in the service department, is a treasure! More

by cut.motes-3p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

They are nice to deal with. Expensive but good folks. I had a major repair issue a few miles after my warranty expired and they went to bat for me and delivered the repair for a More

by GCHALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Great work and help. My only concern is the drive because of where I live. They next time I will schedule for a vehicle. More

by MRMOORE1911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2025

Great customer service, attention to detail and resolves all issues. The location is clean and well stocked in case your appointment is a little extended. More

by VLSTORRKS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2025

My Saturday service was performed with skill, professionalism and alacrity. Regina was well qualified and reassuring. My car was completely serviced and back in my hands in less than 2 hours. I p More

by BRENTLOV1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie
June 15, 2025

I received very prompt and professional service from the time that I dropped my car off to the time that I picked it up. The service technician was respectful and polite. He answered all of my questions and More

by hneedipd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2025

Been working with this dealership over 20 years ,buying vehicles and servicing them.Always satisfied with customer service and quality of work! More

by TORIELLO.BILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

Got there early and was seen right away the check in was great and the tech was great very honest and the work was completed in good time. I left feeling good about my appointment. Great job!!! More

by WEPULLEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

Finance clerk may benefit from a little more effort toward customer service. Perhaps the work may be a factor. More

by arttess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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