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Mercedes-Benz of Midlothian
Midlothian, VA
1,235 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,235 reviews
December 02, 2024
Thank you Ms. Fitz! You are an awesome service advisor, thorough and pleasure to work with. Fitz! You are an awesome service advisor, thorough and pleasure to work with. More
by mdukat
Verified CustomerEmployees Worked With
December 02, 2024
Mercedes of Midlothian was easy to reserve appointment for inspection and get it done quickly and expertly. for inspection and get it done quickly and expertly. More
by MAL7947
Employees Worked With
December 01, 2024
Scott Lambert is an outstanding service advisor! He does a great job communicating and assisting clients! He does a great job communicating and assisting clients! More
by MELANIE_KNOWLES
Employees Worked With
November 30, 2024
Great to work with. Your dealership is wonderful. Hope everyone is fine at the dealership. Your dealership is wonderful. Hope everyone is fine at the dealership. More
by WRAASER
Employees Worked With
November 30, 2024
Excellent maintenance service. Scott is thorough and efficient and kept me updated on progress. Would recommend to others. Scott is thorough and efficient and kept me updated on progress. Would recommend to others. More
by KARLACURTISVA
Employees Worked With
November 30, 2024
Special shoutout to Michelle Goodman who followed up with us to see if we needed any maintenance on our spare Mercedes C300. Working with this dealership's service department in Midlothian experience has bee us to see if we needed any maintenance on our spare Mercedes C300. Working with this dealership's service department in Midlothian experience has been the best. I was a previous Broad St customer but my service advisor retired and the other guys were not as customer oriented. Since moving my business to Midlothian location, Alan Mansfield, hands down has been the best advisor I've worked with since owning a Mercedes for over 12 years. Alan is prompt and exhibits excellent customer service and his team always resolves any issues with quality and promptness. Thx Alan Mansfield & Michelle Goodman!! More
by DEON.PRICE
November 29, 2024
Way over priced, a diagnostic is almost 300 dollars. This is something that is done for free at most auto zones. They charge a ridiculous amount in labor for regular oil change services I paid 1400 doll This is something that is done for free at most auto zones. They charge a ridiculous amount in labor for regular oil change services I paid 1400 dollars for labor on an oil change and air filter change More
by JOHNSONERIC001
Employees Worked With
November 29, 2024
The scheduling service process was easy and convenient. The service advisor was friendly and professional. The service advisor was friendly and professional. More
by jeanrobert34
Employees Worked With
November 29, 2024
The salesman Ron was very helpful and professional. He made the experience of purchasing a new vehicle very smooth and timely. He made the experience of purchasing a new vehicle very smooth and timely. More
by APARHAM64
Employees Worked With
