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Mercedes-Benz of Midlothian
Midlothian, VA
1,232 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,232 reviews
December 06, 2024
I was able to get an appointment within 24 hours of calling. After dropping the car off I did not receive vehicle until the next day. I was expecting to get my vehicle by the end of the day of appoin calling. After dropping the car off I did not receive vehicle until the next day. I was expecting to get my vehicle by the end of the day of appointment. More
by MYRONJC
Verified CustomerEmployees Worked With
Cheney Hoke
December 06, 2024
Great experience, great staff, they stay busy and I was patient. Appreciated the follow up. patient. Appreciated the follow up. More
by DALETVASQUEZ361
December 06, 2024
I always receive great service when I bring my car to this dealership. Thank you this dealership. Thank you More
by SHARONRAN
Employees Worked With
December 06, 2024
He is amazing, he responded all our questions, concerns and he gave us the best option for mi y my family. He is so patient and friendly We recommended a lot if you are looking a good person does have tim and he gave us the best option for mi y my family. He is so patient and friendly We recommended a lot if you are looking a good person does have time and resolve all you questions go with him. More
by NATY_99VG
Employees Worked With
December 06, 2024
Very user friendly. The polite service representative made it an enjoyable experience that I’m am truly grateful for. The polite service representative made it an enjoyable experience that I’m am truly grateful for. More
by CHARLESDROSS05
Employees Worked With
December 04, 2024
Alan is the best service advisor! Thanks for the great care and service! Best dealership ever! Thanks for the great care and service! Best dealership ever! More
by JIMMY.HYMAN
Employees Worked With
December 03, 2024
The salesman was very helpful in answering all our questions and the staff was quick to greet us and show us the different vehicles in stock questions and the staff was quick to greet us and show us the different vehicles in stock More
by MRSHANAMIR01
Employees Worked With
December 02, 2024
Thank you Ms. Fitz! You are an awesome service advisor, thorough and pleasure to work with. Fitz! You are an awesome service advisor, thorough and pleasure to work with. More
by mdukat
Employees Worked With
December 02, 2024
Mercedes of Midlothian was easy to reserve appointment for inspection and get it done quickly and expertly. for inspection and get it done quickly and expertly. More
by MAL7947
Employees Worked With
