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Mercedes-Benz of Midlothian

Midlothian, VA

4.6
1,788 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 1,788 reviews

September 06, 2025

Excellent service. Everyone was cordial and very helpful. My car was completed as promised. I was very satisfied with the services I received. More

by mzzchill2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2025

I have never had any trouble getting service. I usually see Scott who is friendly and very helpful. More

by Slkahl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2025

Scott is the best of my service. He’s always on top of my maintenance. More

by KIM.PATE1064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2025

The staff here is beyond accommodating and helpful. They went above and beyond to help me solve a battery issue. I was having an even squeeze me in on short notice. I will be a customer for life thank More

by JWEHR002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2025

Scott and Tink took great care to make certain they knew everything I needed and that I was satisfied with their service. Very professional and courteous. More

by RIORLANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tink
September 02, 2025

Excellent service. Professional workers. Easy to get appointment. Needed work completed satisfactorily. Suggestions made for future service. More

by Collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2025

Shane was very helpful. He explained what my options were to make the most of my service appointment. More

by JLPOWELL0051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
August 31, 2025

Charles made the process very smooth and was very helpful and knowledgeable about the vehicle. He made the experience worth our while. More

by INOLEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

Very professional, courteous, great amenities to assist working, Ragina was very assessable and kept me informed More

by ANTOINETTESTITH
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

Nicole was personable and very helpful with the process of servicing my vehicle. Thank you! More

by HCMCINNIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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