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Mercedes-Benz of Midlothian
Midlothian, VA
1,333 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,333 reviews
February 01, 2025
After picking my car up my tire was flat and I was accused of smoking in the vehicle Shayne is a horrible advisor and I do not recommend this location accused of smoking in the vehicle Shayne is a horrible advisor and I do not recommend this location More
by myeshiawilliams65
Verified CustomerEmployees Worked With
Chayne
February 01, 2025
Outstanding service this is why is use this dealership instead of Fredericksburg their service department is horrible. instead of Fredericksburg their service department is horrible. More
by l.122henderson
Employees Worked With
January 31, 2025
Shane(? ) and Tink went out of their way to be helpful. Shane did a great job getting the Geico adjuster to agree to my claim! Great work, great service! ) and Tink went out of their way to be helpful. Shane did a great job getting the Geico adjuster to agree to my claim! Great work, great service! More
by PRHYLAND
Employees Worked With
Tink, Shane
January 31, 2025
They took time to explain the issues and ultimately made things right, which I appreciate. things right, which I appreciate. More
by BROOKEANNEHUNTER
January 31, 2025
Excellent service by all especially the shuttle driver and service adviser. This is a gret team and service adviser. This is a gret team More
by WACS1
Employees Worked With
January 30, 2025
Isaiah was very helpful Very nice communication and fallow with us Very happy with our car purchase thanks fallow with us Very happy with our car purchase thanks More
by SAMARKARKENNY
January 28, 2025
I received a. video from the technician that showed me what work needed to be performed to repair my vehicle. The video was very informative and service advisor, video from the technician that showed me what work needed to be performed to repair my vehicle. The video was very informative and service advisor, Scott Lambert was also courteous and helpful during the repair process. More
by SHERLOCKBRUCE2
Employees Worked With
January 26, 2025
The communication was effective and on point; the advisor kept me informed. The service was done completely to my satisfaction and in a timely manor. The staff was very pleasant and friendly. kept me informed. The service was done completely to my satisfaction and in a timely manor. The staff was very pleasant and friendly. More
by Thom G
Employees Worked With
