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Mercedes-Benz of Midlothian

Midlothian, VA

4.6
1,560 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 1,560 reviews

May 29, 2025

Excellent experience, the staff was great, extremely helpful, clean facility and timely service. The bonus was the video of my service. More

by AMCCOUNSELINGLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
May 27, 2025

Very professional and accommodating. Am happy with the results of repair and with the level of service. More

by BUBBA76CCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

They usually do a good job. But right now the wiper blade on the driver side leaves a dirty spot on the window. Should I bring it in or call? More

by MARGARETSARSFIELD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

The dealership is very attentive, professional and knowledgeable about any all aspects of of their vehicles. More

by dcrawley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Trimmer
May 26, 2025

From my purchase over 2 years ago to servicing, I am very pleased. Ragina is excellent, professional, and very helpful as my service coordinator. All work done has been scheduled maintenance which makes me v More

by Tammie H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

Great expedited service. No pressure. Great experience. Great salesman. Would recommend and buy again! Thanks. More

by CLS10HCS20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Costa II
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

I don’t understand why the dealership charge extra from the initial diagnostic to diagnose the obvious problem in my vehicle like coolant leak and spark plug. More

by RN97md29
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Ragina was such a professional service advisor. All my questions addressed, all my concerns laid to rest. One of the better experiences I’ve had at a dealership. Thank you. More

by Coley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Regina at the Midlothian Mercedes Benz service is the best. She takes personal interest in ensuring car is taken care of. Good communication skills and most importantly ensures any issue is taken care o More

by PMANAKTALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

The midlothian va dealership takes care of their customers and tries to get you out as quick as possible More

by ELWAY1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Costa II
5.0
This rating includes all reviews, with more weight given to recent reviews.