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Mercedes-Benz of Midlothian
Midlothian, VA
1,440 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,440 reviews
January 03, 2025
The dealership has the most professional employees and are very courteous. The only suggestion I would have is more privacy available in the waiting areas. Especially downstairs the waiting area is very are very courteous. The only suggestion I would have is more privacy available in the waiting areas. Especially downstairs the waiting area is very small. More
by arlenehayes
Verified CustomerEmployees Worked With
January 02, 2025
Ragina and Tink was very friendly and professional! Excellent Service! Thank you for answering my questions and providing training on the Mercedes Me app. Excellent Service! Thank you for answering my questions and providing training on the Mercedes Me app. More
by OJ2660
January 02, 2025
Easy to schedule. Did the state inspection within an hour while I waited. Friendly and knowledgeable service advisors. Did the state inspection within an hour while I waited. Friendly and knowledgeable service advisors. More
by TSCANNIE
Employees Worked With
January 01, 2025
Great service friendly staff My wife loves her new car Happy wife happy life Thank you car Happy wife happy life Thank you More
by SAYYAR_DDS
Employees Worked With
January 01, 2025
Absolutely fantastic facility with the staff to match! ! What more can you ask for in a service center ! What more can you ask for in a service center More
by SCOTTGMBH
December 30, 2024
Fast and courteous, service staff is great, I was in and out of there in one hour , excellent service ! out of there in one hour , excellent service ! More
by Fernandez Mariel
December 30, 2024
Always Excellent service and professionalism provided when walk or drive in the Mercedes dealership. I always have a wonderful experience and recommend them to anyone interested in first class service. when walk or drive in the Mercedes dealership. I always have a wonderful experience and recommend them to anyone interested in first class service. More
by GLORIA7777777
Employees Worked With
Don’t remember
December 29, 2024
Fast friendly service. Did not have an appointment and they fit me in to fix my tire. Did not have an appointment and they fit me in to fix my tire. More
by terry.welles
December 29, 2024
Service agent great. Good service by tech. Casher needs to smile when taking your money Good service by tech. Casher needs to smile when taking your money More
by mlrivercook
Employees Worked With
