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Mercedes-Benz of Midlothian
Midlothian, VA
1,169 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,169 reviews
November 16, 2024
Ragina was was great! She was very helpful and explained everything well. Everyone who helped me in the Service department was very nice. She was very helpful and explained everything well. Everyone who helped me in the Service department was very nice. More
by tabitha.smith1
Verified CustomerEmployees Worked With
November 15, 2024
Alan in service has always been great to work with on my 2024 GLS 450. 2024 GLS 450. More
by swampkatt
Employees Worked With
November 15, 2024
Responsive and professional. Work done as quoted and ready on time. Service advisor always courteous and pleasant. Work done as quoted and ready on time. Service advisor always courteous and pleasant. More
by JDYPAR
Employees Worked With
November 15, 2024
The staff is friendly and professional. I have always had a great experience from sales to service. I have always had a great experience from sales to service. More
by DAMERON.ADRIENNE
Employees Worked With
November 15, 2024
I was promptly greeted when I brought the vehicle in. And the diagnostic work was done an expeditious manner, and I was out of there in less than two hours. And the diagnostic work was done an expeditious manner, and I was out of there in less than two hours. More
by Mrbeagle
Employees Worked With
November 15, 2024
Scott Lambert is one of the best Service Writers I've had in the 35 years of having a Mercedes ... he frequently is able to correct items there on the spot. Friendly and knowledgeable ... makes the extra eff in the 35 years of having a Mercedes ... he frequently is able to correct items there on the spot. Friendly and knowledgeable ... makes the extra effort to help ... this what keeps me coming back to a Mercedes ... good service from a dealer. More
by CASHINSURANCE
Employees Worked With
November 15, 2024
Super service and an excellent advisor He really helped me out. Very good service above the norm. me out. Very good service above the norm. More
by WRAASER
November 15, 2024
So good! Regina helpful and so nice. Alan is a great representative for excellent service. His care for us and the cars is great. Regina helpful and so nice. Alan is a great representative for excellent service. His care for us and the cars is great. More
by shan4finnegan
November 14, 2024
The service was good. i just think you all should post price Increases . Thank you i just think you all should post price Increases . Thank you More
by EZWEE3
Employees Worked With
November 12, 2024
They were courteous and willing to work with me when I needed it the most. I would recommend this dealership to anyone. needed it the most. I would recommend this dealership to anyone. More
by MATEAIA1
Employees Worked With
