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Mercedes-Benz of Midlothian
Midlothian, VA
1,440 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,440 reviews
January 09, 2025
Great video communication of services needed. The staff were very nice and approachable. Excellent service recovery. The staff were very nice and approachable. Excellent service recovery. More
by TIH2004
Verified CustomerEmployees Worked With
January 09, 2025
The people who work there make this dealership. The new owner's policies don't seem as customer friendly as the previous owner's. The new owner's policies don't seem as customer friendly as the previous owner's. More
by TSCANNIE
January 08, 2025
Tarek was a pleasure to work with. He listened, he communicated well, he helped me find the right vehicle for me, he respected my decision-making process, and he advocated for me. I wo He listened, he communicated well, he helped me find the right vehicle for me, he respected my decision-making process, and he advocated for me. I would recommend him to anyone looking to buy a new or used luxury vehicle. He seems to genuinely be a good person first, which is exactly what I needed. More
by JOHMO
January 07, 2025
The most pleasant service visit yet at Midlothian Mercedes. Nicole was both pleasant and informative. I was looking at alternatives for service in the future - no more. Mercedes. Nicole was both pleasant and informative. I was looking at alternatives for service in the future - no more. More
by deeremanuk
Employees Worked With
Nicole
January 07, 2025
Another awesome experience with MB of Midlothian and Brent. This group went above and beyond to make sure I got exactly what I was looking for. Brent answered all of my questions during the design proce Brent. This group went above and beyond to make sure I got exactly what I was looking for. Brent answered all of my questions during the design process. Fortunately we were able to get a build slot quickly, and Brent kept me informed during each step. The team was flexible when it came time for me to take delivery. My car turned out better looking than expected and I can't wait to enjoy it the way it is intended. More
by TDAVIS30
Employees Worked With
January 07, 2025
I didn't expect the level of device and competency as it was a bad weather day, Ragina was very capable. was a bad weather day, Ragina was very capable. More
by PYPESUP
January 06, 2025
The service I receive is outstanding thanks to Scott Lambert. He is always responsive and efficient and respects my time and always wants to make sure I receive exceptional service. He goes above and b Lambert. He is always responsive and efficient and respects my time and always wants to make sure I receive exceptional service. He goes above and beyond to make sure that everything is smooth and done correctly. I have already reached out to him about getting another vehicle because of how happy I am with his service. More
by KMC
Employees Worked With
January 05, 2025
Everyone is this dealership is friendly and courteous. Great service from Scott Lambert and Scott Bruington!!!!!!! Great service from Scott Lambert and Scott Bruington!!!!!!! More
by Brenda
January 03, 2025
A little longer to finish but I was satisfied with the service that Scott provided. service that Scott provided. More
by alvinj02
Employees Worked With
