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Mercedes-Benz of Midlothian
Midlothian, VA
1,239 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,239 reviews
October 11, 2024
Everybody was very helpful and willing to answer any questions and explain in detail about Service B. questions and explain in detail about Service B. More
by hmitchell0702
Verified CustomerEmployees Worked With
October 10, 2024
Ragina is a wonderful adviser. She discussed that a "B" service was being performed and what it entailed. She covered as much as needed, including the approximately time I wanted t She discussed that a "B" service was being performed and what it entailed. She covered as much as needed, including the approximately time I wanted to pick-up. The overall service was good, and it was ready about 12:30. Super!! More
by jjgriffi501
Employees Worked With
October 10, 2024
Excellent customer service Timely response Professional responses Excellent communication Demonstrates listening skills Good pricing with explanations responses Excellent communication Demonstrates listening skills Good pricing with explanations More
by RICKIEHOPKINS4@gmail.com
Employees Worked With
Chance
October 09, 2024
Frank was very knowledgeable, personable, and helpful. He was patient while I made a decision, and he provided excellent service all the way through to the final transaction. He was patient while I made a decision, and he provided excellent service all the way through to the final transaction. More
by ml550
Employees Worked With
October 09, 2024
Scott did a great job as my service advisor as usual. Amanda was great at checkout. Amanda was great at checkout. More
by HOLDOC51
Employees Worked With
October 08, 2024
Service was completed in a very timely manner. I am pleased that if was done earlier than I expected. I am pleased that if was done earlier than I expected. More
by MARKALVIN
Employees Worked With
October 06, 2024
Our salesperson went above and beyond to help us with the purchase of a new vehicle. Our sales manager is always very helpful and willing to go the extra mile in order to satisfy the customer. purchase of a new vehicle. Our sales manager is always very helpful and willing to go the extra mile in order to satisfy the customer. More
by npchell
Employees Worked With
Other Employees :
Will and Frank Costa
October 05, 2024
Ron Harris is a great salesman. Extremely knowledgeable and considerate. Jennie the financial manager the same! Extremely knowledgeable and considerate. Jennie the financial manager the same! More
by HPU91
Employees Worked With
October 05, 2024
Pleasant & professional service. She followed through from the initial phone call to the car pickup. She followed through from the initial phone call to the car pickup. More
by joanee1820
Employees Worked With
October 05, 2024
Amanda the cashier was fantastic! Not happy about the high price for B service. Nothing wrong with service though. Much better than broad street Not happy about the high price for B service. Nothing wrong with service though. Much better than broad street More
by MLYONS1142
