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Mercedes-Benz of Midlothian
Midlothian, VA
1,366 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,366 reviews
March 12, 2025
Had to bring my unit back a second time for repair. Also unhooked the OBD 11 that had a second port to connect to and broke the pin on it.. Also unhooked the OBD 11 that had a second port to connect to and broke the pin on it.. More
by DOUG@WINEANDBEERSUPPLY.COM
Verified CustomerEmployees Worked With
March 12, 2025
They always helpful and corteous they do great work I’m sold on the deslership sold on the deslership More
by SHEILA_MMR
March 12, 2025
My husband and I have purchased many Mercedes in our lifetime. This is probably the best MB dealership we have experienced. lifetime. This is probably the best MB dealership we have experienced. More
by KOUSA06
Employees Worked With
March 12, 2025
Everyone was great an real nice , Alan was my service manager an did wonderful job ,Thank you all. manager an did wonderful job ,Thank you all. More
by DAVIDPELLE20
Employees Worked With
March 12, 2025
The customer service was excellent from beginning to end. The service advisor was very attentive and caring. The service advisor was very attentive and caring. More
by kmkimbo
Employees Worked With
March 11, 2025
I appreciate the great service from Alan taking time to answer all my questions to the checkout process where an issue was easily resolved. And I also appreciate the good work the technicians do to keep my answer all my questions to the checkout process where an issue was easily resolved. And I also appreciate the good work the technicians do to keep my Sprinter working well! More
by DUNBARPT
Employees Worked With
March 11, 2025
You’re absolutely amazing . Thank you for great job And so fast finishing my inspection Thank you for great job And so fast finishing my inspection More
by SSABIT71
Employees Worked With
March 10, 2025
Dealership was quick with diagnosis but the delivery was a lille longer than I expected. a lille longer than I expected. More
by granderson50
Employees Worked With
March 09, 2025
Great service as always, whether it’s sales or service the experience is exceptional and caring. I recommend any and all to visit Mercedes Benz of Midlothian whether it’s for purchase or service of your v the experience is exceptional and caring. I recommend any and all to visit Mercedes Benz of Midlothian whether it’s for purchase or service of your vehicles. More
by AMG
Employees Worked With
Other Employees :
Tim Lyon (Exceptional)
March 09, 2025
With Regina’ personality and friendly tone of voice and warmth reception, she deserves a raise and she is a keeper. warmth reception, she deserves a raise and she is a keeper. More
by DEOFAD2
Employees Worked With
