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Mercedes-Benz of Midlothian
Midlothian, VA
1,439 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,439 reviews
April 21, 2025
Parking is always jammed, but they manage it reasonably well. Service was done on time and as estimated. Loaners generally available if you book well in advance. well. Service was done on time and as estimated. Loaners generally available if you book well in advance. More
by dbakerpe
Verified CustomerEmployees Worked With
April 20, 2025
Service was exceptional. i was provided with a loaner while the car was serviced and was kept abreast of maintenance work. i was provided with a loaner while the car was serviced and was kept abreast of maintenance work. More
by AYTAGED
Employees Worked With
April 20, 2025
Service was very good. I was kept informed every step of the way and recommendations for follow up concerns were made. I was kept informed every step of the way and recommendations for follow up concerns were made. More
by alfred601
Employees Worked With
April 20, 2025
Quick and very professional and I like how they looked over my vehicle for everything! over my vehicle for everything! More
by Vivacious
Employees Worked With
April 19, 2025
Mercedes of Midlothian the dealership was very clean inside and out.Staff not so Friendly inside and out.Staff not so Friendly More
by MRCCROWDER
Employees Worked With
April 19, 2025
Patient , friendly. . Honest ❤️ Knowledgeable and well dressed 😉 Tried hard to make me happy when I was trying to figure out a few things . Honest ❤️ Knowledgeable and well dressed 😉 Tried hard to make me happy when I was trying to figure out a few things More
by SARAH.MUMFORD2
April 19, 2025
Great customer service. Everyone is so kind and helpful. The faculty is clean and professional looking. Everyone is so kind and helpful. The faculty is clean and professional looking. More
by ivydee1210
Employees Worked With
April 19, 2025
I always have great service when I bring my car into this dealership and deal with Scott dealership and deal with Scott More
by HOLDOC51
Employees Worked With
April 18, 2025
Nichole is amazing she went above and beyond to help me with my appointment also getting my car warranty information. She is awesome at what she do . If I have to ever come in for service I will love for N with my appointment also getting my car warranty information. She is awesome at what she do . If I have to ever come in for service I will love for Nichole to help me . More
by jolisha33
Employees Worked With
