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Mercedes-Benz of Midlothian
Midlothian, VA
1,557 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,557 reviews
June 04, 2025
Excellent service center, they were able to get me right in while I waited at the dealership in while I waited at the dealership More
by tmorton
Verified CustomerEmployees Worked With
June 04, 2025
This is a great dealership to work with my car is do in shape.i love it and Regina keeps me posted on the status of the vehicle shape.i love it and Regina keeps me posted on the status of the vehicle More
by CASSANDRA.AIKENS6
Employees Worked With
June 04, 2025
The intake guy was awesome! Unfortunately, one of the service guys lost my key fob, requiring me to get the other one. Not contact from service manager to apologize or try to Unfortunately, one of the service guys lost my key fob, requiring me to get the other one. Not contact from service manager to apologize or try to make it right. Always overpriced, often trying to up sell. More
by AGLASS0
Employees Worked With
June 04, 2025
Very happy with Scott as my advisor. Scott really make sure the customer gets the best service possible! Scott really make sure the customer gets the best service possible! More
by VICHENDERSON12
Employees Worked With
June 03, 2025
I had great experience with this dealership! The costumer service was outstanding. I truly appreciate the quality of the work they did! The costumer service was outstanding. I truly appreciate the quality of the work they did! More
by Yoselin Martinez
Employees Worked With
June 03, 2025
I want to give a special thank you to Cheyne Hoke for all of your efforts in helping me to save money during a big car repair. of your efforts in helping me to save money during a big car repair. More
by King
June 02, 2025
There is no point in leaving my Mercedes for a day if the dealership can't work on it. dealership can't work on it. More
by HARRISONT4US
Employees Worked With
June 02, 2025
I would definitely recommend buying a vehicle from this dealership or having your vehicle service. I always receive five star treatment when I take my car in for maintenance. dealership or having your vehicle service. I always receive five star treatment when I take my car in for maintenance. More
by DEENICELEE742
Employees Worked With
May 31, 2025
Expert, knowledgeable, and skilled mechanics. Love the videos showing the mechanical problem. All employees were friendly and helpful. My advisor was very good with keeping me informed on repa Love the videos showing the mechanical problem. All employees were friendly and helpful. My advisor was very good with keeping me informed on repairs needed, upcoming repairs to keep in mind, and pricing. More
by Ivy
May 31, 2025
This was my first visit to this dealership, and I was impressed. Everyone with whom I interacted was friendly and highly professional. They made me feel valued, not just another customer. And given the impressed. Everyone with whom I interacted was friendly and highly professional. They made me feel valued, not just another customer. And given the circumstances, a warranty repair on a 20 year old E Class, I was not expecting the positive reception I received. More
by saddlers1
Employees Worked With
