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Mercedes-Benz of Midlothian

Midlothian, VA

4.6
1,338 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 1,338 reviews

February 18, 2025

Ragina offered quality customer service from the beginning of the service appointment until completion. She facilitated an accurate diagnosis of the issue and kept me informed throughout the servic More

by tdt037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

I inquired about Mercedes dealerships near me and got a response back from Charles Armstrong at Midlothian, telling me that he was available if I had any questions. At the time I was working with my local More

by MARYDEW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Armstrong
February 18, 2025

Was pleased with the appointment process, check in process, worked done. I didn’t feel that I got full detail of work to be done for the cost. And finally was surprised that there is a surcharge if yo More

by STANN11
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Chayne hoke
February 18, 2025

Not worth my time to talk about it, let’s just say Mercedes lost another customer More

by NYCRISS56
Recommend Dealer
No
Employees Worked With
N/A
February 16, 2025

Brought car in to assess expense of fixing automatic doors and windows. Task was done in a timely manner More

by RWJ727
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

The car salesman was awesome and very helpful with my care experience. He was vey professional, knowledgeable and enthusiastic. He was was full energy and willing to get me into a vehicle. I recommend More

by FeFe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Armstrong
February 15, 2025

Mercedes-Benz of Midlothian is fantastic. They are always responsive, professional and provide a great customer experience! More

by Leah Timmerman
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Excellent communication and promptness in servicing my E350. Service may cost more than at independent shops but I know they do everything correctly here. More

by mtoddoneill
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Cheyne Hoke
February 14, 2025

I love the way that the Mercedes handle my service is very much . It is the place that I always bring my cartoon for service More

by terryflou
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

I've always had really good experiences when I take my car in. Scott is knowledgeable and always happy to help. More

by JewellHC31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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