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Mercedes-Benz of Midlothian
Midlothian, VA
1,549 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,549 reviews
May 31, 2025
Expert, knowledgeable, and skilled mechanics. Love the videos showing the mechanical problem. All employees were friendly and helpful. My advisor was very good with keeping me informed on repa Love the videos showing the mechanical problem. All employees were friendly and helpful. My advisor was very good with keeping me informed on repairs needed, upcoming repairs to keep in mind, and pricing. More
by Ivy
May 31, 2025
This was my first visit to this dealership, and I was impressed. Everyone with whom I interacted was friendly and highly professional. They made me feel valued, not just another customer. And given the impressed. Everyone with whom I interacted was friendly and highly professional. They made me feel valued, not just another customer. And given the circumstances, a warranty repair on a 20 year old E Class, I was not expecting the positive reception I received. More
by saddlers1
Employees Worked With
May 30, 2025
The people at this dealership are very friendly and helpful. I love my car. It came back looking brand new. Thank you to the service department helpful. I love my car. It came back looking brand new. Thank you to the service department More
by PMFRANKLINTHETURTKE
Verified CustomerEmployees Worked With
May 29, 2025
Excellent customer service as always. Great team of folks here. They did a thorough inspection of my car. They provided video footage explaining everything. Great team of folks here. They did a thorough inspection of my car. They provided video footage explaining everything. More
by C.B.
Employees Worked With
Cheyne
May 29, 2025
Friendly, courteous, knowledgeable, helpful clean, outstanding, deserving, sympathetic and empathetic to customers needs, efficient, great listeners. outstanding, deserving, sympathetic and empathetic to customers needs, efficient, great listeners. More
by samtins
May 29, 2025
Great people to work with! ! Never ever have had any issues what so ever ! Have a great day ! Never ever have had any issues what so ever ! Have a great day More
by DONALDSCOTT.GRUBBS
Employees Worked With
May 29, 2025
Alan has been super to work with. His patience in diagnosing my problem has been impressive. His patience in diagnosing my problem has been impressive. More
by STANLEYMACQUE05
May 29, 2025
Great service and very welcoming. Clean and just all out great customer service. I’m glad i went Clean and just all out great customer service. I’m glad i went More
by MMITCHELL140
