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Mercedes-Benz of Midlothian
Midlothian, VA
1,591 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,591 reviews
June 22, 2025
I cannot stand the car buying process as a general matter. I last bought a car from MBoB 12 years ago and had a good experience. I knew MBOB would put me with a skilled salesperson. Tarek was attentiv matter. I last bought a car from MBoB 12 years ago and had a good experience. I knew MBOB would put me with a skilled salesperson. Tarek was attentive to my needs, my desire not to be bothered too much, and closed the deal with care and efficiency. Another good experience with MBoB. More
by PM8792
Verified CustomerEmployees Worked With
June 22, 2025
Regina is great to work with everytime i come in to Mercedes never have had any issues. Mercedes never have had any issues. More
by DONALDSCOTT.GRUBBS
Employees Worked With
June 21, 2025
Was slower than had hoped. All very courteous. Outcome seems to be fine. So, happy All very courteous. Outcome seems to be fine. So, happy More
by SGBATT
Employees Worked With
June 21, 2025
I had a fantastic experience with the Mercedes Benz dealer; the staff was exceptionally professional, attentive, and knowledgeable, making the entire process smooth and enjoyable. Their dedication to c dealer; the staff was exceptionally professional, attentive, and knowledgeable, making the entire process smooth and enjoyable. Their dedication to customer satisfaction was evident through their prompt responses, personalized assistance, and thorough explanations of the vehicle features. I highly recommend their services to anyone looking for quality and reliability—truly a five-star experience! More
by PW.BROWN67
Employees Worked With
June 21, 2025
Provided great service on my delivered deal. My car was delivered clean and tags were put on my car. My car was delivered clean and tags were put on my car. More
by LEROY3RD20001
Employees Worked With
June 20, 2025
They did what I asked him to do. I was out of windshield wiper fluid. My windshield was covered with pollen. Would’ve been nice if the technician had cleaned the windshield other tha I was out of windshield wiper fluid. My windshield was covered with pollen. Would’ve been nice if the technician had cleaned the windshield other than that only got praise for y’all. More
by ONEMARYNEWTON
Employees Worked With
June 19, 2025
Great customer service, 5 star service from start to finish. I would recommend Midlothian Mercedes over everyone in this area. finish. I would recommend Midlothian Mercedes over everyone in this area. More
by randy.rich1965
Employees Worked With
June 19, 2025
As always, this MB dealership rendered excellent service. Alan, who is in the service department, is a treasure! Alan, who is in the service department, is a treasure! More
by cut.motes-3p
Employees Worked With
June 19, 2025
They are nice to deal with. Expensive but good folks. I had a major repair issue a few miles after my warranty expired and they went to bat for me and delivered the repair for a Expensive but good folks. I had a major repair issue a few miles after my warranty expired and they went to bat for me and delivered the repair for a reasonable price all things considered. More
by GCHALKER
June 18, 2025
Great work and help. My only concern is the drive because of where I live. They next time I will schedule for a vehicle. My only concern is the drive because of where I live. They next time I will schedule for a vehicle. More
by MRMOORE1911
Employees Worked With
