Mercedes-Benz of Midlothian

Salesman was good. He explained their vehicle I was looking at. Definitely coming back in the future. He explained their vehicle I was looking at. Definitely coming back in the future. More

The service received was excellent and the customer service representative was very accommodating. Thank you. service representative was very accommodating. Thank you. More

Ragina offered quality customer service from the beginning of the service appointment until completion. She facilitated an accurate diagnosis of the issue and kept me informed throughout the servic beginning of the service appointment until completion. She facilitated an accurate diagnosis of the issue and kept me informed throughout the service. She was very professional, supportive, and accommodating. I’m very pleased with my experience. More

I inquired about Mercedes dealerships near me and got a response back from Charles Armstrong at Midlothian, telling me that he was available if I had any questions. At the time I was working with my local response back from Charles Armstrong at Midlothian, telling me that he was available if I had any questions. At the time I was working with my local Mercedes dealership and not having a ton of success. When I was ready to really start looking and deciding which model I wanted, Charles was kind and available to help. I drove two hours to look and ended up replacing my 2013 450 GL with a new 2025 Mercedes GLE. I was very happy with the process and their commitment to customer satisfaction. Jenna Devlin worked seamlessly with Charles to make the financial part easy as well. Everyone I spoke to at the dealership was kind, encouraging and professional. It was a great experience. More

Was pleased with the appointment process, check in process, worked done. I didn’t feel that I got full detail of work to be done for the cost. And finally was surprised that there is a surcharge if yo process, worked done. I didn’t feel that I got full detail of work to be done for the cost. And finally was surprised that there is a surcharge if you pay with credit card. More

Not worth my time to talk about it, let’s just say Mercedes lost another customer Mercedes lost another customer More

Brought car in to assess expense of fixing automatic doors and windows. Task was done in a timely manner doors and windows. Task was done in a timely manner More

The car salesman was awesome and very helpful with my care experience. He was vey professional, knowledgeable and enthusiastic. He was was full energy and willing to get me into a vehicle. I recommend care experience. He was vey professional, knowledgeable and enthusiastic. He was was full energy and willing to get me into a vehicle. I recommend this dealership to everyone! All the people there were polite and friendly. More

Mercedes-Benz of Midlothian is fantastic. They are always responsive, professional and provide a great customer experience! They are always responsive, professional and provide a great customer experience! More

Excellent communication and promptness in servicing my E350. Service may cost more than at independent shops but I know they do everything correctly here. E350. Service may cost more than at independent shops but I know they do everything correctly here. More