Mercedes-Benz of Marin

Angelo is a great service representative. He keeps you informed and he is very pleasant. He has been my service representative for a few years and I have never had a complaint. He keeps you informed and he is very pleasant. He has been my service representative for a few years and I have never had a complaint. More

Great experience and service from Mick. Thank you for your communication and professionalism. Car serviced to my standards. Thank you for your communication and professionalism. Car serviced to my standards. More

Very polite staff very clean and efficient. Plenty of people on staff to assist.Service advisor Eliseo is top notch. Plenty of people on staff to assist.Service advisor Eliseo is top notch. More

Great service experience. I forgot my $150 off service coupon but they applied it anyway. Found a torn CV boot and before even telling me, Liliana had the part ordered and got I forgot my $150 off service coupon but they applied it anyway. Found a torn CV boot and before even telling me, Liliana had the part ordered and got Mercedes to cover the repair under my extended warranty which was set to expire in less than a month saving me $3k. More

It was great, got the car back sooner than predicted … Joe was great keeping me posted on how it was going Joe was great keeping me posted on how it was going More

Bought my first Mercedes in 2006 and second in 2008 , so I’ve been coming here for a long time because of excellent service I’ve been coming here for a long time because of excellent service More

When I come in for service, I always ask for Angelo because he always so great and has excellent customer service because he always so great and has excellent customer service More

Mick was an amazing help when I came in to the Marin location. Couldn’t ask for more I’m grateful for the help much appreciate location. Couldn’t ask for more I’m grateful for the help much appreciate More

This service department went above and waaay beyond to make my car like new! Eliseo Estrada and his team are simply the best. Professionals to a tee. They were so considerate of my needs and took care to make my car like new! Eliseo Estrada and his team are simply the best. Professionals to a tee. They were so considerate of my needs and took care to get me the best loaner cars ever while my car was being repaired. they care as much about my much older car as when I bought it from them 16 years ago! Mercedes live long with good care and they give the best. More

Took 4 days to perform less than 1 day of actual service. Waited 30 minutes to get checked in for my scheduled appointment. Nothing done day 1. End of day 2 I was informed of necessary repairs. Day 3 work st Waited 30 minutes to get checked in for my scheduled appointment. Nothing done day 1. End of day 2 I was informed of necessary repairs. Day 3 work started and completed too late to pick up car. Day 4 finally able to get car back. More