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Mercedes-Benz of Marin

San Rafael, CA

4.8
334 Reviews

540 Francisco Blvd W

San Rafael, CA

94901

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334 Reviews of Mercedes-Benz of Marin

May 02, 2024

Very hospitable and quick, attentive service at the desk and in the shop. Thank you! More

by Michael Wolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada, Angelo Gomez
May 02, 2024 -

Mercedes-Benz of Marin responded

This is exactly the kind of feedback we work hard for at Mercedes-Benz of Marin, Michael! Thank you!

May 01, 2024

I took my Mercedes GLA250 for it's one year maintenance. Don Murphy, the agent who helped me that day deserves a triple A+ for his courteous attention, extra effort in explaining what will be done because h More

by Cowlover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Murphy
May 01, 2024 -

Mercedes-Benz of Marin responded

We're so glad to know that Don Murphy provided you with top-notch service during your Mercedes GLA250's maintenance at Mercedes-Benz of Marin. We appreciate the kind words and recommendation! Enjoy those smooth rides ahead, and we'll be here for any future services or sales needs you may have.

April 20, 2024

Alfonso was our salesman and he did a great job finding a car for my 87 yr old mother. He was pleasant, cheerful and informative. My mother felt comfortable and let her guard down and was able to focus on wh More

by DEA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso
Apr 22, 2024 -

Mercedes-Benz of Marin responded

We're glad to know that Alfonso was able to provide a pleasant and informative experience for your mother at Mercedes-Benz of Marin. It's wonderful she felt comfortable during the process!

April 18, 2024

Eliseo Estrada has been our service advisor for many years at Mercedes Benz of Marin. He has always treated fairly and professionally. We trust his advice and recommendations. More

by jcrossi4545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Apr 18, 2024 -

Mercedes-Benz of Marin responded

We're so glad to know that Eliseo has been providing you with excellent service over the years at Mercedes-Benz of Marin. Your trust in his advice and recommendations means a lot to us! Thank you for your continued support!

April 18, 2024

Convenient, clean, Richard I Finance wonderland so is Frank Andretti in sales. When I place reservation for service A they quoted me 2 hours. It was closer to 4! More

by Suzannepodegracz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank,Wes, richeard.
Apr 19, 2024 -

Mercedes-Benz of Marin responded

Suzanne, we're glad to know Richard and Frank provided great service at Mercedes-Benz of Marin. We apologize for the longer than expected wait time during your visit - we'll work on improving that aspect. Thanks for sharing your experience.

April 13, 2024

I am absolutely pleased and trust having my car serviced at MB of Marin. Ask for Liliana, she is awesome! More

by Op4SLK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Griffis
Apr 15, 2024 -

Mercedes-Benz of Marin responded

We're so glad to know you trust our team at Mercedes-Benz of Marin with your car service needs! We'll be sure to pass along the compliment to Liliana. Thanks for sharing this review!

April 13, 2024

Great service from Jorge my 1988 SL Great suggestions on what I can further do to protect my collectible car! More

by Sanradams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Apr 15, 2024 -

Mercedes-Benz of Marin responded

We're glad to know that Jorge was able to provide you with great service and suggestions for your 1988 SL at Mercedes-Benz of Marin. We appreciate the positive feedback, happy driving!

April 12, 2024

My experience was great and I knew Eliseo from many previous services as well as purchases at RAB. My husband and I have bought 5 Mercedes at this dealership - all S500's. However, I was disappoin More

by ALKAPRIELIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Apr 12, 2024 -

Mercedes-Benz of Marin responded

We appreciate your loyalty to Mercedes-Benz of Marin and are glad that Eliseo continues to provide great service. We apologize for any confusion regarding the pre-purchased services, we'll make sure this is clarified in future interactions. Thanks for sharing your experience!

April 09, 2024

Always great when I drop off for service - loaner car options and complimentary car detailing! Thank you! More

by airafong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Apr 09, 2024 -

Mercedes-Benz of Marin responded

We're glad to know you appreciate our service perks at Mercedes-Benz of Marin, including the loaner cars and complimentary detailing. Thanks for sharing your positive experience!

April 05, 2024

My service advisor, Angelo Gomez is outstanding. He is always very helpful and the car is ready as promised. More

by Anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Apr 09, 2024 -

Mercedes-Benz of Marin responded

Anita, it's great to know that Angelo was able to provide you with the excellent service we strive for at Mercedes-Benz of Marin. We appreciate your feedback and look forward to assisting you in the future!

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