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Mercedes-Benz of Marin

San Rafael, CA

4.8
386 Reviews

540 Francisco Blvd W

San Rafael, CA

94901

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386 Reviews of Mercedes-Benz of Marin

June 29, 2024

Great place to bring Your vehicle for service amazing team great cars & Outstanding service. Thank you MB of Marin More

by saschatsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Murphy
Jul 01, 2024 -

Mercedes-Benz of Marin responded

Sascha, thanks for the kind words! We're glad to hear you had an outstanding experience with our team at Mercedes-Benz of Marin. Safe travels!

June 28, 2024

My experience was outstanding, positive, transparent, and always keeping me updated. Joe Maligat provided Outstanding customer service and reviewed with me the issues I had with my suv. Joe was nice enough t More

by mbaca928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Maligat - Service Advisor
Jun 30, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear that Joe and the team at Mercedes-Benz of Marin provided such a positive and transparent experience for your first visit. Thank you for trusting us with your SUV's repairs, and we look forward to assisting you with all future maintenance needs!

June 28, 2024

Liliana was great! She was very professional and efficient. There was no wait as I drove in. Loved the coffee machine and snacks while I waited for my car to be service More

by Emily & Bob Heller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana
Jun 30, 2024 -

Mercedes-Benz of Marin responded

Emily & Bob, we're delighted to hear that Liliana provided such a professional and efficient experience at Mercedes-Benz of Marin. Enjoy those coffee machine perks on your next visit!

June 28, 2024

I was greeted by a very friendly service agent. All work was explained in advance and in detail to receive my approval, which they did, before the work started. I was provided a loaner vehicle, whi More

by sayoubpour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 30, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear that you had a positive experience with our team at Mercedes-Benz of Marin. Thanks for sharing your feedback and we look forward to serving you again!

June 28, 2024

I work with Don Murphy. He is great to work with. He truly is an assist to Mercedes Benz of Marin. More

by Jeanette Caito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Murphy, FRANK ANDRETTA
Jun 30, 2024 -

Mercedes-Benz of Marin responded

Jeanette, we are so pleased to hear that you had a five-star experience! Thanks for choosing Mercedes-Benz of Marin and giving a shoutout to Don.

June 27, 2024

Good full service. Good communication . A bit of looking for extra services/ problems to bill for. More

by Sarravisions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 27, 2024 -

Mercedes-Benz of Marin responded

Thank you for leaving Mercedes-Benz of Marin a four-star review! We appreciate your feedback and look forward to assisting you next time. Safe travels!

June 27, 2024

Quality Service and Cleanliness. Wes handled my punctured tire episode with calmness and efficiency. Best reason to own a Mercedes is to take it to the shop once in a while. Best se More

by saritampatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Caroll, Eliseo Estrada, TRACI CRESPO
Jun 27, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear that Wes provided such excellent service during your visit to Mercedes-Benz of Marin. Thank you for sharing this positive feedback, and we're glad we could assist with your tire issue efficiently!

June 27, 2024

Eliseo is great ! Very responsive and good follow up . He found me the loaner car I needed to fit in my garage !! Location is convenient . More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Jun 27, 2024 -

Mercedes-Benz of Marin responded

Mary, we're delighted to hear that Eliseo provided such excellent service at Mercedes-Benz of Marin. Thanks for sharing your positive experience!

June 25, 2024

Lilli was great and we will be back there for our service needs. The 5 star rating is for her. More

by JR
Service Communication
Recommend Dealer
Yes
Employees Worked With
LILIANA GRIFFIS
Jun 26, 2024 -

Mercedes-Benz of Marin responded

We are glad to hear that Lilli was great to work with. She and the Mercedes-Benz of Marin team look forward to assisting you in the future.

June 25, 2024

Very smooth experience, with strong communication. I was impressed with the operations and professionalism of the staff. More

by Neil.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald
Jun 25, 2024 -

Mercedes-Benz of Marin responded

Neil, we're delighted to hear that you had a smooth experience with our team at Mercedes-Benz of Marin. Thanks for sharing your positive feedback!

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