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Mercedes-Benz of Marin

San Rafael, CA

4.8
330 Reviews

540 Francisco Blvd W

San Rafael, CA

94901

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330 Reviews of Mercedes-Benz of Marin

November 15, 2024

Outstanding service and attention to detail. A great experience!! Mick is friendly and truly made servicing my Mercedes a breeze. Kudos to MBZ of Maren 😜 More

by susie.s.mcdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick
Nov 15, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear that Mick and the team at Mercedes-Benz of Marin provided you with outstanding service! Thank you for sharing your experience, and we look forward to assisting you again in the future.

November 13, 2024

Mick and his crew diagnosed and fixed my problem. I'm very pleased with their service and friendliness. More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Palermo
Nov 13, 2024 -

Mercedes-Benz of Marin responded

Fred, we're delighted to hear that Mick and the team at Mercedes-Benz of Marin provided you with excellent service. Thanks for sharing your positive experience!

November 12, 2024

My experience was great, Angelo was very helpful, kind and considerate. Very happy that I had been able to get a loaner car, all went very well thank you Mercedes-Benz. More

by Debra
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Nov 12, 2024 -

Mercedes-Benz of Marin responded

Debra, we're delighted to hear that Angelo provided you with such a positive experience at Mercedes-Benz of Marin. Thank you for your kind words and enjoy the ride!

November 11, 2024

Friendly, helpful service—appointment made with ease, car serviced well according to stated time, only slightly high cost of service a bit of a shock. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald
Nov 12, 2024 -

Mercedes-Benz of Marin responded

Richard, we're glad to hear that you found our service friendly and efficient at Mercedes-Benz of Marin. We appreciate your feedback on the cost and will take it into consideration. Thank you for choosing us!

November 09, 2024

Service makes every effort to get car in and out in a reasonable time. They are friendly and the facility is very luxurious. More

by ljm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick
Nov 11, 2024 -

Mercedes-Benz of Marin responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Mercedes-Benz of Marin provided efficient service and a luxurious atmosphere. We appreciate your feedback and look forward to serving you again in the future!

November 09, 2024

Another first class service experience! Eliseo was very helpful and professional as always. Keep up the great work! More

by caesarusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Nov 11, 2024 -

Mercedes-Benz of Marin responded

Thank you for sharing your positive experience with us at Mercedes-Benz of Marin! We're delighted to hear that Eliseo provided helpful and professional service. We look forward to serving you in the future!

November 08, 2024

Angelo was very helpful , he new exactly what I need , thank you Mercedes for have him there , I will recommend to my family , the best service I ever have 🙏👏 More

by tuliodarrigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Nov 08, 2024 -

Mercedes-Benz of Marin responded

Tulio, we're delighted to hear that Angelo provided you with such excellent service at Mercedes-Benz of Marin. Thank you for recommending us to your family!

November 03, 2024

Fantastic service department! Angelo was amazing—professional, attentive, and knowledgeable. From start to finish, the experience was flawless. Every detail was handled with care, More

by christine.christiansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Nov 04, 2024 -

Mercedes-Benz of Marin responded

Christine, we're delighted to hear that Angelo and our service team at Mercedes-Benz of Marin provided you with such a seamless experience. Thank you for the high recommendation!

November 02, 2024

Excellent service. They went the extra mile to fix the problem for me so quickly More

by Carolanim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Nov 04, 2024 -

Mercedes-Benz of Marin responded

The entire team at Mercedes-Benz of Marin is so glad we earned your business. Thanks so much, Carol.

November 01, 2024

Mick Palermo is our new service advisor and he was very helpful and excellent to work with! More

by alix@teamalix.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Palermo , TRACI CRESPO
Nov 01, 2024 -

Mercedes-Benz of Marin responded

Thank you for the kind words for Mick! We appreciate your support here at Mercedes-Benz of Marin.

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