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Mercedes-Benz of Marin

San Rafael, CA

4.8
386 Reviews

540 Francisco Blvd W

San Rafael, CA

94901

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386 Reviews of Mercedes-Benz of Marin

July 09, 2024

Excellent service great response on scheduling my appointment having a vehicle ready for me to use , when my vehicle was being repaired, More

by bmoe2632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Murphy
Jul 10, 2024 -

Mercedes-Benz of Marin responded

Thank you for sharing your positive experience! We're glad to hear that our team at Mercedes-Benz of Marin provided excellent service and made the process smooth for you. We appreciate your support!

July 08, 2024

Great customer service. Liliana was understanding to my needs. She provided great care and attention to details. More

by maritzaguerrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana , STEVEN DREW, PETER ANSELL
Jul 08, 2024 -

Mercedes-Benz of Marin responded

Maritza, we're delighted to hear that Liliana provided such attentive service at Mercedes-Benz of Marin. Thanks for sharing your positive experience!

July 04, 2024

They are very kind and also they provided good service. I like their show room, very clean and simple Excellent service More

by taxdny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
FRANK ANDRETTA
Jul 05, 2024 -

Mercedes-Benz of Marin responded

Thank you for the kind words! We're delighted to hear that you enjoyed our showroom and received excellent service at Mercedes-Benz of Marin. We appreciate your support!

July 03, 2024

Liliana was very attentive and conscientious of our time, even set the stereo in the loaner car to my wife's favorite station...that attention to detail is very appreciated, and unfortunately rare these days More

by pullaqua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana
Jul 03, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear that Liliana's attention to detail and efficiency made your experience at Mercedes-Benz of Marin a positive one. Thank you for sharing!

June 30, 2024

It has always been a great experience with Mercedes. I was explained the entire billing invoice for the services done well in advance. Was also delivered my vehicle on time. Very friendly staff. Thanks More

by priya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TRACI CRESPO
Jul 01, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear that you had a great experience with us at Mercedes-Benz of Marin, Priya! Our team always aims to provide clear communication and timely service. Thanks for your kind words!

June 30, 2024

Liliana W@s grear took care of my needs and provided a loaner car good job More

by Davidleslie66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana GRIFFIS
Jul 01, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear that Liliana offered attentive service and a loaner vehicle! Thank you for choosing Mercedes-Benz of Marin. Safe travels!

June 30, 2024

Mercedes of Marin is a great dealership. Their service department is excellent. Our service advisor, Eliseo Estrada, has been there 25+ years and he is the primary reason we have purchased More

by alanspieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Jul 01, 2024 -

Mercedes-Benz of Marin responded

Alan, we're delighted to hear that Eliseo and our service department at Mercedes-Benz of Marin have earned your loyalty over the years. Thank you for sharing such wonderful feedback!

June 30, 2024

Although it did take a week due to ordering parts, my car sunroof was successfully repaired. Thank you, thank you, thank you Eliseo, you are the best! More

by Jeannie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Jul 01, 2024 -

Mercedes-Benz of Marin responded

Jeannie, we're glad to hear Eliseo took great care of your sunroof repair at Mercedes-Benz of Marin. Thanks for the positive feedback!

June 30, 2024

Have seen many dealerships in my time and this is by far one of the best run dealerships the service and attention to detail is at the very highest thank you More

by petebrosig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Jul 01, 2024 -

Mercedes-Benz of Marin responded

Thank you for the fantastic feedback! We're delighted to hear that our service and attention to detail stood out during your visit at Mercedes-Benz of Marin. We appreciate your support!

June 30, 2024

Outstanding attention to detail. Couldn’t have been better and a great loner car Thank you More

by sfo94115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Jul 01, 2024 -

Mercedes-Benz of Marin responded

Thank you for taking the time to share about your positive experience at Mercedes-Benz of Marin! We are glad you appreciated the loaner and are satisfied with our services.

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