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Mercedes-Benz of Marin

San Rafael, CA

4.8
334 Reviews

540 Francisco Blvd W

San Rafael, CA

94901

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334 Reviews of Mercedes-Benz of Marin

June 20, 2024

Great customer service. We felt good about our experience at Mercedes of Marin. Sandra was amazing to work with. More

by lyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafa, Sandra, Alex
Jun 21, 2024 -

Mercedes-Benz of Marin responded

Lyn, we're delighted to hear that Sandra provided you with great customer service at Mercedes-Benz of Marin. Thanks for sharing your positive experience!

June 18, 2024

Friendly, professional service advisor with great communication and with a five star service. Don makes me and my daughter feel like family every time we need to drop off my car. Thank you for makin More

by margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Murphy
Jun 18, 2024 -

Mercedes-Benz of Marin responded

Margaret, we're delighted to hear that Don and the team at Mercedes-Benz of Marin make you feel like family with their outstanding service. Thank you for sharing your experience!

June 18, 2024

Wesley took care of my needs and my car situation thank you so much I appreciate Marin Dealerships More

by Lajonscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Welsey
Jun 18, 2024 -

Mercedes-Benz of Marin responded

Lajon, thank you for taking the time to review Mercedes-Benz of Marin! It really means a lot to hear that you're happy - we'll be sure your kind words reach Wesley.

June 17, 2024

HD a really great experience with my service… no complaints They are very efficient and fridndly More

by nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Maligat. Service
Jun 18, 2024 -

Mercedes-Benz of Marin responded

Here at Mercedes-Benz of Marin, we are always thankful for positive feedback from our customers. Thank you, Nancy!

June 17, 2024

Good service. Loaner car available. Car washed by dealer after service. Helpful kind service representative. More

by d.cason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Jun 18, 2024 -

Mercedes-Benz of Marin responded

Thank you for sharing your positive experience with Mercedes-Benz of Marin! We're glad to hear our team provided good service and that the loaner car and wash were helpful. We appreciate your support!

June 13, 2024

Knowledgeable service personnel, welcoming environment clean facilities, ability to wait in comfortable conditions with refreshments, appreciate the mini auto detailing after service More

by lou1938sf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Jun 14, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear you enjoyed the welcoming environment and amenities at Mercedes-Benz of Marin. Thanks for sharing your positive experience with our service team!

June 13, 2024

Efficient, clean, knowledgeable staff, good service managers, timely service and car wash an added bonus. More

by Catherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Jun 13, 2024 -

Mercedes-Benz of Marin responded

Catherine, we're delighted to hear you enjoyed the efficient and timely service at Mercedes-Benz of Marin. Thanks for highlighting our team's efforts!

June 12, 2024

Courteous, efficient, professional—- Eliseo Estrada —- a Gem ! Having a Mercedes repaired is smooth as silk More

by Drdrogay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada, TRACI CRESPO
Jun 12, 2024 -

Mercedes-Benz of Marin responded

Thank you for the wonderful feedback! We're delighted to hear that Eliseo and our team at Mercedes-Benz of Marin provided a smooth and professional experience. We appreciate your support!

June 12, 2024

Joe was great. Very conscientious and thorough . Very friendly. Explained everything very before and after the service. More

by meadowbigd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Maligat
Jun 12, 2024 -

Mercedes-Benz of Marin responded

Thanks for sharing your positive experience with Joe and the team at Mercedes-Benz of Marin! We're glad to hear everything was explained clearly and thoroughly.

June 11, 2024

They are always willing to work with you and accommodate you if they can. Even if it takes longer than they say it is, they take care of you. It’s always easy to get my car in for work within a week or so. More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo
Jun 11, 2024 -

Mercedes-Benz of Marin responded

Will, we're glad to hear that our team at Mercedes-Benz of Marin has been accommodating and efficient with your car service needs. Thanks for sharing your experience!

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