Mercedes-Benz of Marin
San Rafael, CA
Filter Reviews by Keyword
By Type
334 Reviews of Mercedes-Benz of Marin
The online appointment feature was a little confusing and apparently failed to log the appointment offered. But Joe took great care of me as basically a walk-in and finished the service the same day. apparently failed to log the appointment offered. But Joe took great care of me as basically a walk-in and finished the service the same day. More
The service staff at Mercedes Benz Of Marin always provides Five Star service! From Eliseo providing excellent recommendations on maintaining an older model low mileage Benz to the ride home by Freddi provides Five Star service! From Eliseo providing excellent recommendations on maintaining an older model low mileage Benz to the ride home by Freddie one can’t ask for better service. More
I have had very good service experience with this dealership for more than 30 years. While my service consultant has changed during that time, I am very pleased with Eliseo. He proactively reaches ou dealership for more than 30 years. While my service consultant has changed during that time, I am very pleased with Eliseo. He proactively reaches out to me and is very helpful in making service arrangements, as well as following up when my car is at Mercedes. I am a very happy customer! More
I’m always satisfied with Angelo Z. He is friendly, polite and very responsive. Please keep the water bottles with the Mercedes Logo!!! Feels more prestigious than other dealers!! He is friendly, polite and very responsive. Please keep the water bottles with the Mercedes Logo!!! Feels more prestigious than other dealers!! More
Angelo (service) is the reason I stay. The dealership has a lot of work to do to repair its repetitional damage done over the past few years. The price for service is ridiculously hi The dealership has a lot of work to do to repair its repetitional damage done over the past few years. The price for service is ridiculously high. I have had 5 tune ups in the past 5 years - but have only gone 27,700 miles; the tune-up this time was the 50k mile tune up. $1,090 for a tune up I don’t need is ridiculous. More
Purchased a CPO Electric SUV from this dealership. The salesperson Marciano Frausto was particularly professional and helpful throughout the buying process. Like any dealership if you negotiate for The salesperson Marciano Frausto was particularly professional and helpful throughout the buying process. Like any dealership if you negotiate for the best sale price and highest trade in value they are not so courteous and behave transactional. More