Mercedes-Benz of Lubbock

New tires for my E350 At my 45,000 mile service Monte Ebeling advised me of the condition of the rear tires on my E350. We went over the options for replacement, there was At my 45,000 mile service Monte Ebeling advised me of the condition of the rear tires on my E350. We went over the options for replacement, there was no sales pressure just advice. I purchased four new tires online and had them delivered to the dealership. I scheduled an appointment when the tires came in, met with Monte was given an estimated time for the completion of the work and received my car washed an ready to go within that time. Monte came up thanked me for coming in and shook my hand. My thanks to Alderson for such a wonderful and friendly atmosphere and a great employees. More

Attention to. Detail! As always, Monte Ebling continues to provide excellent customer service and attention to detail. All of the concerns with my vehicle were addressed an As always, Monte Ebling continues to provide excellent customer service and attention to detail. All of the concerns with my vehicle were addressed and expectations were met! Since we come in from out of state for service to our vehicle, a loaner is ready to go. He calls in a timely fashion to let us know about what time our car will be ready so we don't feel rushed to get back to the dealership! Thank you until next time! More

Scheduled maintenance Monte Ebeling and his team take great care of my vehicle. Always make me feel welcome. He calls if there is something out of the ordinary before they Monte Ebeling and his team take great care of my vehicle. Always make me feel welcome. He calls if there is something out of the ordinary before they begin working on her so I'm not surprised when I check out. Thanks Monte fir your hard work More

Great attention to detail, awesome experience! We recently purchased a Mercedes Gls450w4 from Alderson European Motors of Lubbock. Benny Bennett provided great service and set up several vehicles We recently purchased a Mercedes Gls450w4 from Alderson European Motors of Lubbock. Benny Bennett provided great service and set up several vehicles for us to compare as we went through the buying process. Setting up the lease and getting all of the paperwork completed was a breeze with Michael Sanford. We are thrilled with the vehicle and look forward to the continued exceptional customer service for all of our future service needs. This is our 4th or 5th vehicle from Alderson. We are spoiled by the great attention we receive and recommend that anyone looking for a luxury brand vehicle make Alderson your first stop. More

Great service, and didn't take too long Monte Ebeling always provides us with excellent service at a reasonable price. I would recommend Alderson's to anyone. Considering all that was done, Monte Ebeling always provides us with excellent service at a reasonable price. I would recommend Alderson's to anyone. Considering all that was done, it did not take too long, and the Mercedes loaner was a pleasure to drive. We had time for a leisurely lunch and a small amount of shopping at Dillards, and were then informed our car was ready. We made it home to Tuscola before dark!! Stan Brown More

Service Been taking all the Mercedes we've owned to Alderson in Lubbock. Monte was friendly, organized and always up to date with what was going on with our v Been taking all the Mercedes we've owned to Alderson in Lubbock. Monte was friendly, organized and always up to date with what was going on with our vehicle. More

Work on ML 350 My wife and I took the Mercedes to this dealership for the first time. Jessica Lamore Was our Service advisor and was extremely helpful. As we were 2 My wife and I took the Mercedes to this dealership for the first time. Jessica Lamore Was our Service advisor and was extremely helpful. As we were 2 1/2 hours away we needed some unusual scheduling and she was right on top of it. Overall a great experience! More

service on ml350 Hello, my wife and I had some service work done on our Mercedes, and Monte Ebeling and his assistant we very pleasant to work with. Monte called and l Hello, my wife and I had some service work done on our Mercedes, and Monte Ebeling and his assistant we very pleasant to work with. Monte called and let me know what our progress was on our Mercedes. Very professional thank you Monte we will be back. More

Satisfaction for sure Monte was on vacation so dealt with Jessica Lamore. She was great while juggling many issues and 3 customers at a time. Did call and explain charges b Monte was on vacation so dealt with Jessica Lamore. She was great while juggling many issues and 3 customers at a time. Did call and explain charges before starting work. More

Great Sevice at a Good Price Monte Eberling always knows what my car needs on every service and explains it well to me. He is knowledgeable and cares about me and my Mercedes. I w Monte Eberling always knows what my car needs on every service and explains it well to me. He is knowledgeable and cares about me and my Mercedes. I wouldn't go to anyone else! Furthermore the price for the service is always reasonable! More