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Mercedes-Benz of Lubbock

Lubbock, TX

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167 Reviews

1702 Texas Avenue

Lubbock, TX

79401

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167 Reviews of Mercedes-Benz of Lubbock

January 31, 2018

Fantastic, Luxury Experience! Omar Hernandez was knowledgable about the vehicles and was great to work with. He made my car buying experience fun and pressureless. Crystal Marquez More

by nosuna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Hernandez, Crystal Marquez
January 23, 2018

Very good experience Tyler went above and beyond to help and make sure I was happy. Couldn’t have been a better experience at the Alderson Lubbock dealership. More

by Jody2077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bell
January 15, 2018

Very good Expect you to be there without asking you. Most important is call you to let you know your car is ready. Of course friendly is important too. More

by chen-ju lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Bason.
January 12, 2018

STELLAR customer service We have about a 12 year history with Alderson's in Lubbock, Texas.... 2 consecutive leases of BMW vehicles and Alderson's has been servicing our 2011 More

by PMoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Ebeling, our driver Shawn (didn't get Shawn's last name) and Gary Hays (Sales)
January 06, 2018

Power steering pump and brakes Everything went well with a quick and accurate estimate for time and price. Monte Ebling did everything that would be expected. I will use them again. More

by Mattnat1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Ebling
January 03, 2018

Omar salesman Great people very up to date on all my question s very easy to do paper work car was very clean when picked up Omar is awsome More

by Beefboys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omer
January 03, 2018

Best customer service around Omar Hernandez was great! I had to buy a car in a very stressful situation following an accident. He was very nice, very knowledgeable and just an all More

by Shan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Hernandez, Caleb Hernandez
December 14, 2017

Awesome service Monte Ebling was there when I arrived had all the info ready and got me on my way in a loaner car within 5 min of arrival! My vehicle was ready right More

by Hawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
September 29, 2017

Awesome! My recent experience at Alderson Mercedes was great! Monte Ebeling, in the service department is outstanding. He covered all the details in a way I c More

by LisaLamesa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
September 21, 2017

New car purchase Omar is always ready and willing to help. This is the 4th vehicle we have purchased from Alderson's. The professionalism and service is always excep More

by RB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar