Mercedes-Benz of Jacksonville

Courteous, efficient and friendly. Beha, my service consultant. Is professional, friendly and always on time. Beha, my service consultant. Is professional, friendly and always on time. More

The service I received was disrespectful from Dalton which I explained to Christine who provided me with VIP service and Bryan who was my advisor which I call all day on October 11 which I received his which I explained to Christine who provided me with VIP service and Bryan who was my advisor which I call all day on October 11 which I received his voicemail all day never spoke to him to explain questions on my service this dealership is terrible for customer service More

Behar is the best service personal if I need anything I make sure I ask for him. make sure I ask for him. More

Jarrod Adams is by far the most proficient service advisor that I have ever worked with. He keeps me promptly informed through the process, he listens to any issues that I am having and communicates advisor that I have ever worked with. He keeps me promptly informed through the process, he listens to any issues that I am having and communicates with the technician for resolution….he is top notch! I am very thankful to work with him! More

I've been dealing with this dealership for some years and there friendly and very helpful. there friendly and very helpful. More

Alli in service department goes way beyond the normal to make it all easier. The service reports state clearly the problems & what needs to be done with cost estimates. make it all easier. The service reports state clearly the problems & what needs to be done with cost estimates. More

They were attentive, swift, and responsive in diagnosing and repairing the vehicle. I can’t say enough good words on their professionalism and helpfulness. and repairing the vehicle. I can’t say enough good words on their professionalism and helpfulness. More

Hey, take it from me the team at Fields Mercedes on Atlantic is the best by far. The employees are Highly professional, reliable and trustworthy. Atlantic is the best by far. The employees are Highly professional, reliable and trustworthy. More

Warranty work that took a little longer than estimated. Service advisor Rick Adams was diligent in keeping me informed as to status of the work. Service advisor Rick Adams was diligent in keeping me informed as to status of the work. More

Service Advisor Jonathan Hill delivered excellent and professional customer service ,as he always does. Very good attention to customers needs. professional customer service ,as he always does. Very good attention to customers needs. More