Mercedes-Benz of Jacksonville

I've been dealing with this dealership for some years and there friendly and very helpful. there friendly and very helpful. More

Alli in service department goes way beyond the normal to make it all easier. The service reports state clearly the problems & what needs to be done with cost estimates. make it all easier. The service reports state clearly the problems & what needs to be done with cost estimates. More

They were attentive, swift, and responsive in diagnosing and repairing the vehicle. I can’t say enough good words on their professionalism and helpfulness. and repairing the vehicle. I can’t say enough good words on their professionalism and helpfulness. More

Hey, take it from me the team at Fields Mercedes on Atlantic is the best by far. The employees are Highly professional, reliable and trustworthy. Atlantic is the best by far. The employees are Highly professional, reliable and trustworthy. More

Warranty work that took a little longer than estimated. Service advisor Rick Adams was diligent in keeping me informed as to status of the work. Service advisor Rick Adams was diligent in keeping me informed as to status of the work. More

Service Advisor Jonathan Hill delivered excellent and professional customer service ,as he always does. Very good attention to customers needs. professional customer service ,as he always does. Very good attention to customers needs. More

Dillon provided exceptional service. I was greeted quickly and the process was handled very efficiently. I was greeted quickly and the process was handled very efficiently. More

Jonathan Hill made it a great experience for me. He’s a pro and wealth of knowledge and he knows the Benz Product. Thank You Jonathan! He’s a pro and wealth of knowledge and he knows the Benz Product. Thank You Jonathan! More

Dillon went above and beyond to help with a unique situation with my sprinter van situation with my sprinter van More

Every time I send my car for a service the advisor adds more labor even though the car did not sent any warning that it’s needed. This increases the total amount of charges over $1000. Not happy with that more labor even though the car did not sent any warning that it’s needed. This increases the total amount of charges over $1000. Not happy with that because I’m not sure if it was needed. Then this last visit the engine lights comes on the next day after the service. So no warning before service, added extra work and car sends warning after the service. More