Back

Mercedes-Benz of Jacksonville

Jacksonville, FL

4.8
712 Reviews

10231 Atlantic Blvd

Jacksonville, FL

32225

Directions

By Type

712 Reviews of Mercedes-Benz of Jacksonville

December 06, 2024

Very professional from scheduling to delivery. Both Dillon in service and Kevin who delivered our vehicle did a very good job More

by JoeT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon in service and Kevin who delivered our vehicle
Dec 09, 2024 -

Mercedes-Benz of Jacksonville responded

Thank you for highlighting the professionalism of Dillon and Kevin at Mercedes-Benz and Sprinter of Jacksonville. We're glad to hear they provided excellent service from start to finish!

December 04, 2024

Service through Richard was Been extremely efficient and his personality is very good with the customer More

by krJohnson56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Adams very good
Dec 04, 2024 -

Mercedes-Benz of Jacksonville responded

Thank you for sharing your experience with Richard at Mercedes-Benz and Sprinter of Jacksonville! We're glad to hear that his efficient service and great personality made a positive impression. We look forward to serving you again in the future!

December 04, 2024

Great and efficient service. Dalton Langer has been taking care of me for several years and provides great service every time . More

by Kiran Burgess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Langer
Dec 04, 2024 -

Mercedes-Benz of Jacksonville responded

Kiran, thank you for your continued trust in Dalton and the team at Mercedes-Benz and Sprinter of Jacksonville! We're delighted to know you're consistently satisfied with our service.

November 13, 2024

Went in to replace the right front turn signal on a Saturday morning. Jarrod informed me that the correct bulb was not in stock and that would order it and notify when available. Jarrod called back on More

by fpacetti1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Adams was excellent and followed as promised.
Nov 13, 2024 -

Mercedes-Benz of Jacksonville responded

Thank you for sharing your experience with us at Mercedes-Benz and Sprinter of Jacksonville! We're glad to hear that Jarrod provided efficient service and kept you informed throughout the process. We appreciate your feedback and look forward to assisting you in the future!

November 10, 2024

Great service from Dalton and team to get my car serviced and back on the road. Very pleasant, well informed and done timely. More

by Joedavidson05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Langner
Nov 11, 2024 -

Mercedes-Benz of Jacksonville responded

Joe, we're delighted to hear that Dalton and the team provided you with great service at Mercedes-Benz and Sprinter of Jacksonville. Thanks for sharing your experience!

November 08, 2024

Very efficient I pulled up without an appointment and was taken care of immediately, Behar was kind and kept me informed about my vehicle and what they were performing on it More

by drumgamemichael58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BEHAR
Nov 08, 2024 -

Mercedes-Benz of Jacksonville responded

We're delighted to hear that Behar and the team at Mercedes-Benz and Sprinter of Jacksonville provided you with efficient service. It's great to know your experience was seamless, even without an appointment! Thank you for sharing this feedback.

November 07, 2024

I am very happy with the service at Mercedes- Benz of Jacksonville. It was easy to schedule an appointment and they did a great job at servicing my car. My service advisor Richard was very helpful and fr More

by Heidi39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Adams
Nov 08, 2024 -

Mercedes-Benz of Jacksonville responded

Heidi, we're delighted to hear that Richard and the team at Mercedes-Benz and Sprinter of Jacksonville provided you with such a positive service experience. Thank you for recommending us!

November 07, 2024

I give Rick Adams 10 stars He was very nice and helpful. The only problem what he said my car back to be washed it was never washed or vacuum.. More

by hndrsnjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blair Sharpe, Lee McMillan, Aaron Mong, Anna Sackel, Josh Tanner
Nov 08, 2024 -

Mercedes-Benz of Jacksonville responded

Thank you for sharing your feedback with us! We're delighted to hear that Rick Adams provided excellent service at Mercedes-Benz and Sprinter of Jacksonville. We apologize for the oversight regarding the car wash, and we'll address this to ensure a better experience next time.

Nov 08, 2024 -

hndrsnjr responded

Thank you Tick is a good man. God’s blessings be with him.

November 04, 2024

Organized extremely well. Knowledge of the car was outstanding . Personnel very professional .waiting room very pleasant. More

by Gtlafon@gmail.com
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dalton Langner
Nov 04, 2024 -

Mercedes-Benz of Jacksonville responded

Thank you for sharing your experience with us at Mercedes-Benz and Sprinter of Jacksonville! We're delighted to hear that our team's professionalism and knowledge made a positive impression. We hope you enjoyed the waiting room as well, and we look forward to serving you again in the future!

November 01, 2024

Very nice and knowledgeable. Always answers all my questions and concerns. Overall, great customer service More

by Kimoralee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blair Sharpe, John Pelinski, Lee McMillan, Aaron Mong, Anna Sackel, Josh Tanner, Barry Lamb
Nov 01, 2024 -

Mercedes-Benz of Jacksonville responded

We're delighted to hear that you had a positive experience with our team at Mercedes-Benz and Sprinter of Jacksonville! Providing knowledgeable service and addressing all your questions is what we strive for. Thank you for the kind words!

...
7
...