Mercedes-Benz of Jacksonville

I enjoyed working with the sales team My experience has always been great at Brumos Mercedes Benz of Jacksonville Fl. However the new Fields Mercedes in Jacksonville is doing a fine job wi My experience has always been great at Brumos Mercedes Benz of Jacksonville Fl. However the new Fields Mercedes in Jacksonville is doing a fine job with their customer service. I recently purchased a CPO S550 2013 with low miles and in great condition. I had a fun time with my sales gentleman Sal. He was very easy to spend time with.and knew a lot about the car I drove. And coincidently owned the same car. Which gave me peace of mind. I have had the pleasure of owning a c250, an E350, a C350. The S550 is by far the nicest car I've owned. I had the chance to test drive an S550 in Daytona Fl but when I compared the two cars Fields Mercedes of Jacksonville was hands down a far better deal. Not only was the car priced well according to Edmonds reviews but it had lower miles. It's truly a very pretty car and I feel very pretty driving it. Thank you Sal and Fields Mercedes of Jacksonville. More

Used Mercedes Purchase Saw ad on line for car. Stopped in to see car, salesman very helpful. Went back next day and bought car. Overall a very pleasant experience. Saw ad on line for car. Stopped in to see car, salesman very helpful. Went back next day and bought car. Overall a very pleasant experience. More

Fast and easy Was able to negotiate over the phone. Took me serious and I bought the car. whole process done in one day! Happy to be part of the Fields's family. Was able to negotiate over the phone. Took me serious and I bought the car. whole process done in one day! Happy to be part of the Fields's family. More

Friendly & Quick Service All The Time All Departments were extremely Great and went way beyond. Never stops me from going back. Keep up the great work. I am a repeat customer and would rec All Departments were extremely Great and went way beyond. Never stops me from going back. Keep up the great work. I am a repeat customer and would recommend this location to everyone I know. More

Service Experience was Excellent. Johnathan Hill is GREAT! The Service was Excellent. I was advised of the issues involving my car and advised of the best way to proceed with Service. Thanks so much! The Service was Excellent. I was advised of the issues involving my car and advised of the best way to proceed with Service. Thanks so much! More

I was happy with my sales men & my service advisor Drew!!! Will recommend Brumos to family & friends, I was very satisfied with all aspects of service & sales!!! Will be looking to purchase another car from t Will recommend Brumos to family & friends, I was very satisfied with all aspects of service & sales!!! Will be looking to purchase another car from them in a couple of years!!! More

Just service not sales Sales Department has no clue or how to sell a product. Service is excellent. In the future will buy from another dealership and service at Brumos. Sales Department has no clue or how to sell a product. Service is excellent. In the future will buy from another dealership and service at Brumos. More

Brumos Service Joe Rodgers is a true professional! I have been taking my cars to Joe for many years and he is consistently excellent. I would highly recommend Joe R Joe Rodgers is a true professional! I have been taking my cars to Joe for many years and he is consistently excellent. I would highly recommend Joe Rodgers and Brumos. More

Sales Practices After some negotiation, I informed the sales person the maximum I would pay for the 2016 Benz S-550. The sales person took my credit card for a depos After some negotiation, I informed the sales person the maximum I would pay for the 2016 Benz S-550. The sales person took my credit card for a deposit and went to see the sales manager. Five minutes later a "Closer" named Shaun came into the office and attempted to INCREASE the price by $3,000. At which time I told him I was going elsewhere and to please return my credit card. I am convinced that if you want the best price for one of their vehicles, you MUST WALK out at least once. The sales manager likes to play games. You can beat them by walking out, checking availability on the internet or other dealerships. When the "closer" walks in, you walk out the door. More

Service my 1999 E430 Sport, personnel were friendly and know I was late picking up my vehicle and Z was very accomodating in waiting on my arrival and delivering my vehicle with all worked performed and invoice I was late picking up my vehicle and Z was very accomodating in waiting on my arrival and delivering my vehicle with all worked performed and invoice in order. More