Mercedes-Benz of Jacksonville

customer service Joe Rodgers has been my service advisor for few years now. On my recent mercedes purchase he was huge help (as he always is) in getting the repairs d Joe Rodgers has been my service advisor for few years now. On my recent mercedes purchase he was huge help (as he always is) in getting the repairs done! More

Very Satisfied My service advisors were so helpful in getting my car in and providing me with a loaner car when my car broke down without having an appointment. My service advisors were so helpful in getting my car in and providing me with a loaner car when my car broke down without having an appointment. More

Valued relationship I've been driving a Benz since 2006. I have had the same service representative all this time. I hold him in the highest regard. I appreciate the e I've been driving a Benz since 2006. I have had the same service representative all this time. I hold him in the highest regard. I appreciate the excellent service, the going the extra mile attitude and his integrity when he promptly returns my calls and keeps me informed throughout the service experience! More

A pleasure! Great sales team. Very professional. Prepped car and spent all the time I needed to become familiar with my new car. I would recommend to anyone. Great sales team. Very professional. Prepped car and spent all the time I needed to become familiar with my new car. I would recommend to anyone. More

Great Service Experience I would definitely recommend Brumos on Atlantic to anyone needing Mecedes service. The staff are quick, friendly, & helpful. This is my second visit; I would definitely recommend Brumos on Atlantic to anyone needing Mecedes service. The staff are quick, friendly, & helpful. This is my second visit; I would not go anywhere else for service. More

wheel alignmnent and change engine oil the service advisor is exccellent however, the repair dept...iI have to bring back the car again because the alignment was off. they need to check or the service advisor is exccellent however, the repair dept...iI have to bring back the car again because the alignment was off. they need to check or test drive the car to check if alignment was corrected before they say work was done. tMuch time was waisted on my part to bring back the car for the uncorrected alignment though they were able to fix the problem the second time. theiir price lso was way too much compared to last year ads. More

Satisfied customer I went to dealership to look at a pre-owned GLK that I had viewed online. I found Chris, the sales representative, to be very knowledgeable about the I went to dealership to look at a pre-owned GLK that I had viewed online. I found Chris, the sales representative, to be very knowledgeable about the features of the vehicle. My test drive was very good, as all my questions were answered by him. Purchased the GLK for my daughter, and she absolutely loves it. Buying process went smoothly. This was my second purchase over the past year, and have had excellent service each time. Have already had one friend buy a new vehicle here after driving my ML 350. More

Service review Always a great experience when Rodney handles the service of my vehicle. He has handled my last three vehicles with excellence. His customer service i Always a great experience when Rodney handles the service of my vehicle. He has handled my last three vehicles with excellence. His customer service is excellent. More

Great service The process was simple. I brought my car into the service center the attendant showed me to my advisor johnathan Hill and he took care of the rest. My The process was simple. I brought my car into the service center the attendant showed me to my advisor johnathan Hill and he took care of the rest. My tire was replaced and my car was washed and I was ready to go in about an hours time. Good job. More

very satisfatory Joe excellent service representative, got loaner with no problem, quick in returning my car, my car was cleaned, work was done properly, service went Joe excellent service representative, got loaner with no problem, quick in returning my car, my car was cleaned, work was done properly, service went extra mile for me. More