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Mercedes-Benz of Jacksonville

Jacksonville, FL

4.8
705 Reviews
Call Dealership (904) 724-1080
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10231 Atlantic Blvd

Jacksonville, FL

32225

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705 Reviews of Mercedes-Benz of Jacksonville

January 10, 2025

Well organized, skilled expertise, priority starts with customer satisfaction -coupled with effective service equals a superior outcome. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Hastie
Report | Print
Jan 12, 2025 -

Mercedes-Benz of Jacksonville responded

Greg, we're delighted to hear that our team at Mercedes-Benz and Sprinter of Jacksonville provided you with a superior experience. Thank you for recognizing our commitment to customer satisfaction!

January 10, 2025

Would appreciate more professionalism, friendliness and thoroughness when communicating with customers. Greetings, follow through and show more care would be appreciated. The cost of services is extremely More

by christineann20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camille and others
Report | Print
Jan 13, 2025 -

Mercedes-Benz of Jacksonville responded

Thank you for your feedback. We strive to provide professional and friendly service, so it's disappointing to hear we fell short during your visit. Your comments about communication and pricing are noted, and we'll work on improving these areas. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Barry Lamb - General Manager - (904) 724-1080

January 09, 2025

Rick Adams is the consummate Service Representative. Excellent sensitivity and flexibility in pleasing a customer. More

by Fernando260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Adams
Report | Print
Jan 09, 2025 -

Mercedes-Benz of Jacksonville responded

We're delighted to hear that Rick provided you with excellent service at Mercedes-Benz and Sprinter of Jacksonville. Thank you for sharing your experience, Fernando!

January 09, 2025

Dalton and entire service department I were great. Dalton notified me the vehicle was done and even sent an Uber to transport back to dealership More

by Dansanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pelinski, Barry Lamb
Report | Print
Jan 09, 2025 -

Mercedes-Benz of Jacksonville responded

We're delighted to hear that Dalton and the service team at Mercedes-Benz and Sprinter of Jacksonville provided such excellent care. It's great to know they went above and beyond with your transportation needs. Thank you for sharing your experience!

January 09, 2025

We love working with Behar Qerimi and MB of Jax! Our 2014 C250 looks and works as well as the day it was new. Great service and excellent technicians! Appreciate all of the hard work. More

by Steve S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Behar Qerimi
Report | Print
Jan 09, 2025 -

Mercedes-Benz of Jacksonville responded

Steve, we're delighted to hear that Behar and the team at Mercedes-Benz and Sprinter of Jacksonville have kept your C250 in top shape! Thank you for recognizing their hard work.

January 07, 2025

Service advisor Ali is very nice and patient with you and concerning of your Vechicle needs. More

by Garrett-L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali service dept
Report | Print
Jan 07, 2025 -

Mercedes-Benz of Jacksonville responded

Thank you, Garrett, for stopping by to leave Mercedes-Benz and Sprinter of Jacksonville a wonderful review! It's great to hear that Ali was patient and friendly.

January 04, 2025

Service Advisor Jonathan was great. Service was performed efficiently and loaner car provided was a big plus. More

by kmvpar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hill
Report | Print
Jan 06, 2025 -

Mercedes-Benz of Jacksonville responded

We're delighted to hear that Jonathan and the team at Mercedes-Benz and Sprinter of Jacksonville provided efficient service for you. It's great to know the loaner car was a helpful addition! Thank you for sharing your experience with us.

January 01, 2025

I would like to thank Bryan and team for doing a great job in fixing my car. They made me feel welcome and the service on my car was done in a day! Wow! Keep up the good work! More

by Kym K G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Jan 02, 2025 -

Mercedes-Benz of Jacksonville responded

Kym, we're delighted to hear that Bryan and the team at Mercedes-Benz and Sprinter of Jacksonville provided such efficient service. Thank you for your kind words, and we'll be sure to keep up the great work!

December 31, 2024

Mercedes Benz of Jacksonville provides superior service, but it's the standard since I've been using them. I'm an extremely satisfied customer!! More

by Abush523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Adams
Report | Print
Jan 02, 2025 -

Mercedes-Benz of Jacksonville responded

We're delighted to hear that you're consistently satisfied with the service at Mercedes-Benz and Sprinter of Jacksonville! Thank you for your continued trust in us.

December 23, 2024

Excellent service and great people to have business with. Very professional. An easy transition from one MB to the other More

by mohamed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Hastie
Report | Print
Dec 23, 2024 -

Mercedes-Benz of Jacksonville responded

Mohamed, we're delighted to hear that your experience with Mercedes-Benz and Sprinter of Jacksonville was seamless and professional. Thank you for choosing us for your transition from one MB to another!

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