Mercedes-Benz of Jacksonville

Everyone was nice and courteous my car was diagnosed and fixed quickly. I have not had any issues since I picked my car up and they were able to provide me with a free tow to get my car to them for repairs fixed quickly. I have not had any issues since I picked my car up and they were able to provide me with a free tow to get my car to them for repairs More

My service advisor, Jarrod Adams is excellent! He accommodated all my service needs very efficiently. Jarrod went over and above to meet my service needs! Very prompt and attentive. I highly recom He accommodated all my service needs very efficiently. Jarrod went over and above to meet my service needs! Very prompt and attentive. I highly recommend Jarrod. He is a superior service advisor! More

Jarrod from Mercedes Benz Jacksonville is the best service advisor I have had with any of my vehicles. He answers the phone when I call (or text). No matter how busy he is, he's calm and collected. service advisor I have had with any of my vehicles. He answers the phone when I call (or text). No matter how busy he is, he's calm and collected. I highly recommend working with him for any of your service needs on your Mercedes. More

My visit was outstanding as usual. .CAMILE was absolutely AMAZING.... She's always friendly and professional....She actually listens to my concerns/request and execute on them promptly. .CAMILE was absolutely AMAZING.... She's always friendly and professional....She actually listens to my concerns/request and execute on them promptly. Bravo Zulu (Navy submarine jargon for great job) to CAMILE MADDOX.... More

This is a quality dealership. My car was serviced completely, and although pricey, I had an excellent experience. My car was serviced completely, and although pricey, I had an excellent experience. More

Thank you Jonathan and Robert for addressing the problem with my G Wagon Instrument Cluster. with my G Wagon Instrument Cluster. More

Service rep was excellent and kept me informed on progesss of repairs. Work was well done. Great job! progesss of repairs. Work was well done. Great job! More

Ali in service was amazing. She kept us up to date on our car and made sure we were satisfied with everything that was done. She went above and beyond our expectations. I highly She kept us up to date on our car and made sure we were satisfied with everything that was done. She went above and beyond our expectations. I highly recommend their service department. More

I had to wait about 45 min. to talk to a service advisor when dropping the vehicle off. Other than that everything seems fine. to talk to a service advisor when dropping the vehicle off. Other than that everything seems fine. More

Well organized, skilled expertise, priority starts with customer satisfaction -coupled with effective service equals a superior outcome. customer satisfaction -coupled with effective service equals a superior outcome. More