Mercedes-Benz of Durham

What a wonderful experience buying a car! I had been looking for a Pre-owned SUV with low mileage and certain features. Maryann was on the lookout for trade-ins that might be of interest to me. The looking for a Pre-owned SUV with low mileage and certain features. Maryann was on the lookout for trade-ins that might be of interest to me. The SUV I purchased was exactly what I was looking for! Although my purchase was not a Mercedes, Maryann was very knowledgeable about the vehicle. She went above and beyond throughout this entire process..from test drive to car delivery and the necessary paperwork. Her professional manner and warm personality made her a pleasure to work with! More

After trying several other Benz dealerships we found MBENZ of Durham. They brought in the car we wanted from Charlotte and we worked out a very favorable deal.. Maryann Wrenn and Scott gave us patient MBENZ of Durham. They brought in the car we wanted from Charlotte and we worked out a very favorable deal.. Maryann Wrenn and Scott gave us patient attention to all details of the car and the lease process. Won’t go to any other dealership or salesperson again. More

They always do! I am always treated with care and respect and the service on my car is excellent. Usually the time it takes is exactly what it is and that’s important to me! respect and the service on my car is excellent. Usually the time it takes is exactly what it is and that’s important to me! More

Outstanding experience with Hendricks Mercedes of Durham! My Service Advisor Seth, Parts Manager Jake, and Dennis and Jose the mechanics were superb on all accounts. Since I bought my Sprinter Van in Febru My Service Advisor Seth, Parts Manager Jake, and Dennis and Jose the mechanics were superb on all accounts. Since I bought my Sprinter Van in February, these gentleman have exceeded my expectations in every way possible with exemplary workmanship, communication and attention to detail. I had tires installed, an alignment, and an emissions recall completed and I couldn’t be happier. Whomever is doing the hiring at this dealership is doing a great job bringing in people like this - bravo! More

Maryann was one fo the best car salesperson we have ever worked with. She listened to what was important to us in a vehicle and showed us the appropriate car. Her knowledge about the car and all it's feat worked with. She listened to what was important to us in a vehicle and showed us the appropriate car. Her knowledge about the car and all it's features was perfect. She was a joy to work with. More

I cannot say enough good things about our experience at Mercedes-Benz of Durham and, specifically, with Maryann Wrenn. She truly has the perfect approach to "sales." Maryann is knowledgeable and informativ Mercedes-Benz of Durham and, specifically, with Maryann Wrenn. She truly has the perfect approach to "sales." Maryann is knowledgeable and informative, without being pushy. And she's just super nice and personable, which made the entire experience enjoyable! She armed us with everything we needed - including her honest opinion, where appropriate - to make the right decision... and we couldn't be happier with our GLB 250. We decided to custom build our GLB and she made the process fun and easy. Though there were some significant delays with production (circumstantial, due to COVID - no fault of Mercedes-Benz of Durham), Maryann kept us informed every step of the way. She was hyper-communicative, in the best way possible. I, myself, am in a client-facing industry and have high standards for customer / client service, but cannot find any fault in Maryann's approach. If you're in the market for a Mercedes, consider going to Mercedes-Benz of Durham and asking for Maryann. You won't regret it! (Management - if you're reading this... please recognize you have a ROCK STAR in Maryann) More

Maryann was great to work with! Camden also stepped in if she happened to be unavailable. The customer service is top notch there. They listen to your individual/family needs and cater their discussions to t she happened to be unavailable. The customer service is top notch there. They listen to your individual/family needs and cater their discussions to that. Easy and honest communication. More

David Spicer always does a great job. Very pleased to use him as my service adviser. He always takes those extra steps to ensure things are correct. Terri B him as my service adviser. He always takes those extra steps to ensure things are correct. Terri B More

They gave me a very good deal on my car thank so much Maryann was a very nice sale person she really did a lot. Maryann was a very nice sale person she really did a lot. More

Jon Choi is a fantastic salesperson who cares about your wants and needs. Very friendly and respects your time. Best experience purchasing a car. Make sure you ask for Jon wants and needs. Very friendly and respects your time. Best experience purchasing a car. Make sure you ask for Jon More